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Reviews

Average Ratings

4.1
Average based on 31 reviews
  • Great overall experience!!

    I had a great salesman that took his time to show me the different models of Malibus and helped me find the one that I wanted!! I was a little ner...


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    I had a great salesman that took his time to show me the different models of Malibus and helped me find the one that I wanted!! I was a little nervous when it came down to the final numbers, but they worked it out so I had an affordable monthly payment. Thanks Cornerstone Chev!! I will recommend you to everyone I know!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Negligent Service Dept.

    over the past few days we have had the absolute worst experience with their service department. Took our Truck in 2 weeks ago for an oil change a...

    Dealer Response

    Jill, Thank you for sharing your experience with us here at Cornerstone. We always want to hear from our customers regardless if it's good or bad...


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    over the past few days we have had the absolute worst experience with their service department. Took our Truck in 2 weeks ago for an oil change and tire rotation. Left with e "Truck looks good " report. My husband noticed a few days ago, the CORDS were exposed on the inside of our tires! Complete and total negligence on their part. When I brought this to their attention, I was met with nothing but Rude service advisors, not wanting to take responsibility. Was so condescending to me throughout all communications . Their Customer Service is terrible. I would not recommend this dealership or Service Dept to anyone. You cannot trust them , or the work they do.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jill, Thank you for sharing your experience with us here at Cornerstone. We always want to hear from our customers regardless if it's good or bad. We do our best to do what is right and honest. We understand you spoke with our General Manager already. If you have any further concerns please feel free call him again to discuss your concerns further. Please call him at 763-230-3600.


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  • Amazing Deal & Experience!

    As a woman sometimes you feel pressured when purchasing a car by yourself. In fact during my recent car hunting experience I had another dealershi...

    Dealer Response

    Cori on behalf of everyone here at Cornerstone we sincerely thank you for your time providing us your feedback. We're very happy you had a good ...


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    As a woman sometimes you feel pressured when purchasing a car by yourself. In fact during my recent car hunting experience I had another dealership treat me very poorly and they had been downright rude. Cornerstone Chevrolet was completely opposite!! It was the best car buying experience I have had! It was amazing. I found the car through my credit union’s car broker on a Thursday evening. It was a used GMC. Although I couldn’t go see it that evening or the following day, due to plans, Dan Hegge at Cornerstone Chevrolet brought the car to my house all the way in the Twin Cities the next morning. He called to set up a time and made sure I knew that after I test drove it, I could say no. He showed me all the gadgets, bells and whistles. My trade-in was no issue. Dan helped with the paperwork, was super friendly and welcoming. The second key was missing but he let me know that he would make sure to get it to me. (He did) The following week he follow-up with me and I mentioned I noticed a slight shimmy and that the tires may need balancing. He told me not to worry and that they would take care of it. We scheduled appointment to bring it in. He even told me to he would top off my gas tank since I had to drive all the way to Monticello. Dan truly wanted me to be happy with my purchase. Dan met me when I brought it in and even had set me up with a loaner it case it took longer that thought. The service department got it fixed and I was on my way. I can say it was a wonderful experience. I have already recommended Cornerstone Chevrolet and Dan to my family and friends.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cori on behalf of everyone here at Cornerstone we sincerely thank you for your time providing us your feedback. We're very happy you had a good experience with Dan and our service department. We value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new GMC, we hope you are enjoying it. Thank you again for your business.


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  • Love my new Impala

    I went in for an oil change and came out with a new Impala! I went looking on the showroom floor while waiting & started talking to Jason Spears. ...


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    I went in for an oil change and came out with a new Impala! I went looking on the showroom floor while waiting & started talking to Jason Spears. He went out of his way to make sure that all of needs of a new car were met. If it wasn't for him I wouldn't have bought a car that day! Every one that I dealt with at the dealership was very helpful through out the process! If you need a new car make sure to ask for Jason if you go into the Monticello location. He will take great care of you! I know that when my wife needs a new car we will be going to see Jason. Thanks again for everything!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A great first experience for my new bride and me!

    Throughout my life I have avoided dealerships. I got married August 15th of this year and my bride talked me into purchasing a new car. I browsed ...


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    Throughout my life I have avoided dealerships. I got married August 15th of this year and my bride talked me into purchasing a new car. I browsed a few dealerships when I could at work and Cornerstone Automotive in Monticello came up. They were selling a 5-speed manual 2014 Mitsubishi Lancer I quickly had my eyes on. When I drove into Cornerstone Automotive I met my first dealer named Jason Spears. I explained to him exactly what I had my mind set on and he stepped away to bring the car up to the front of the store for me. He was very polite and straight-forward when I told him this was my first experience. He walked me through the buying process during my test-drive and was open to any questions I had. After I decided the Lancer was what I wanted we went into the dealership and filled out the necessary paperwork needed to get a car loan. Jason really made my bride and I feel welcomed and helped us through everything we needed. He was a great guy to meet and I have no worries he would lead me down a path of distrust. I recommend anyone who stops here to meet Jason and conduct business with him.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast and quality service

    The salesman Jason was very informative and helpful. He never pushed what I didn't want and was willing to work diligently to find the right cat I...

    Dealer Response

    Thank you for taking the time to share the experience you had with Cornerstone. We're happy to hear Jason made sure you found a vehicle that fits...


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    The salesman Jason was very informative and helpful. He never pushed what I didn't want and was willing to work diligently to find the right cat I was looking for. He went above and beyond to find me the right vehicle for enjoyment and comfortability. Travis explained every thing I signed to make sure I understood what I was signing. He made going through paper work quick and easy, as it was my first car taking out a loan. Great people and a great deal!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share the experience you had with Cornerstone. We're happy to hear Jason made sure you found a vehicle that fits your needs. Congratulations! Thanks again your business is appreciated.


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  • Flat tire

    On my way out of town for the July 4th holiday and we got a flat tire... got the truck into the service department. They fixed it up, Changed my o...


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    On my way out of town for the July 4th holiday and we got a flat tire... got the truck into the service department. They fixed it up, Changed my oil and rotated the tires and got me on my way out of town. Thanks

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service!

    They got me in and out, my car was done when promised. Great people.


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    They got me in and out, my car was done when promised. Great people.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing Service!

    I had my 2012 Chevrolet Cruze in for a coolant leak. they diagnosed the leak in a matter of minuets and had it fixed by the next day. Upon a road ...


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    I had my 2012 Chevrolet Cruze in for a coolant leak. they diagnosed the leak in a matter of minuets and had it fixed by the next day. Upon a road test they also found that the transmission was beginning to make some odd sounds. Not only did they tell me this, but they took the time to show me exactly what is going on with my car. All the repairs were done quickly and perfectly. I am very grateful that Eric Freeman took time to update me constantly and Cory for doing the work. I personally will come back to Cornerstone Chevrolet for all my future needs.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Never make an online appointment!

    I bought my Chevy Cruze 5 months ago at the Monticello Cornerstone and made an appointment online, or so I thought. This is the 2nd time I've done...


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    I bought my Chevy Cruze 5 months ago at the Monticello Cornerstone and made an appointment online, or so I thought. This is the 2nd time I've done it online and both times have failed! I got no call to confirm both times. And when I called to see if I did have an appointment that day they said they couldn't find me in there database.. when I bought the car there. Girl on the phone was very short with me and not at all helpful. I just want to get my car in for the services!

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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