Reviews
Very disappointed.
Very disappointed. Totally ignored. Has they joked with each and they even said I want to go home. I made an appointment and drove over 25 miles to only be ignored. They didn't even text or call afterwards to ask anything. There was a vehicle I really wanted but it was clearly to not be with apple autos.
Very disappointed.
Very disappointed. Totally ignored. Has they joked with each and they even said I want to go home. I made an appointment and drove over 25 miles to only be ignored. They didn't even text or call afterwards to ask anything. There was a vehicle I really wanted but it was clearly to not be with apple autos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We were intending to buy a car here and told them we
We were intending to buy a car here and told them we planned to buy it. It was an EV that qualified for the tax credit but they weren't set up for that so they told me they would transfer the car to another dealer they owned that was set up for the credit. The person we were working with is out today. I just called in to find out they are selling the car to someone else currently even though we said we were going to buy it.
We were intending to buy a car here and told them we
We were intending to buy a car here and told them we planned to buy it. It was an EV that qualified for the tax credit but they weren't set up for that so they told me they would transfer the car to another dealer they owned that was set up for the credit. The person we were working with is out today. I just called in to find out they are selling the car to someone else currently even though we said we were going to buy it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Trust but verify
Bought a 2004 NissiTitan, was told the car was inspected and no major issues 5 months later I noticed a clicking sound. I took it a mechanic and he found the drive axle was almost broken both leaf springs were cracked and the rear and front differential was leaking and contaminated. I asked about the damage the mechanic said either nobody looked or they did not care. The repair bill is 3 times what I paid for the vehicle.
Trust but verify
Bought a 2004 NissiTitan, was told the car was inspected and no major issues 5 months later I noticed a clicking sound. I took it a mechanic and he found the drive axle was almost broken both leaf springs were cracked and the rear and front differential was leaking and contaminated. I asked about the damage the mechanic said either nobody looked or they did not care. The repair bill is 3 times what I paid for the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car at a great price.
Great car at a great price. The salespeople were knowledgeable and easy to work with.
Great car at a great price.
Great car at a great price. The salespeople were knowledgeable and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
stopped in and checked out out a 2013 GMC truck with SEAN
stopped in and checked out out a 2013 GMC truck with SEAN . Great salesman to work with. No high pressure like most dealerships and very informative about the buying process at APPLE AUTO.
stopped in and checked out out a 2013 GMC truck with SEAN
stopped in and checked out out a 2013 GMC truck with SEAN . Great salesman to work with. No high pressure like most dealerships and very informative about the buying process at APPLE AUTO.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership mislead me on the condition of the
The dealership mislead me on the condition of the vehicle. I called ahead of time since I live an hour and a half away only to be an hour into my trip from the dealership explaining the car was running rough and he would need his service team to check it out. Needless to say I won’t be back.
The dealership mislead me on the condition of the
The dealership mislead me on the condition of the vehicle. I called ahead of time since I live an hour and a half away only to be an hour into my trip from the dealership explaining the car was running rough and he would need his service team to check it out. Needless to say I won’t be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I experienced excellent and attentive service in looking
I experienced excellent and attentive service in looking for a used car. The staff was very helpful.
I experienced excellent and attentive service in looking
I experienced excellent and attentive service in looking for a used car. The staff was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kudos
Salespeople were knowledgeable, friendly, and helpful. Prices were reasonable, competitive and the salesperson was not pushy. My overall experience was very good. 2 thumbs up 👆!
Kudos
Salespeople were knowledgeable, friendly, and helpful. Prices were reasonable, competitive and the salesperson was not pushy. My overall experience was very good. 2 thumbs up 👆!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Apple Used Autos was great
I came in to look at a 2018 Challenger. The first salesman I talked to was Sean. He took down my information and gave me the keys for a test drive. When I pulled back into the lot, I started going through the car. There was no sales pressure pitces at all and Sean pretty much left me alone so I could thoroughly look at the car. I slept on it and returned the next day. It was Sean's day off so Scott let me take it out for a final test drive. I liked the car and Scott walked me through all the paperwork. Chad worked on the financing and helped me find a lower rate than my credit union offered. Everyone was helpful and the whole experience was great. Thanks!
Apple Used Autos was great
I came in to look at a 2018 Challenger. The first salesman I talked to was Sean. He took down my information and gave me the keys for a test drive. When I pulled back into the lot, I started going through the car. There was no sales pressure pitces at all and Sean pretty much left me alone so I could thoroughly look at the car. I slept on it and returned the next day. It was Sean's day off so Scott let me take it out for a final test drive. I liked the car and Scott walked me through all the paperwork. Chad worked on the financing and helped me find a lower rate than my credit union offered. Everyone was helpful and the whole experience was great. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi William, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience
I had an amazing experience! Sean Kelly made this experience wonderful for me and found me a car which suits my needs!
Great experience
I had an amazing experience! Sean Kelly made this experience wonderful for me and found me a car which suits my needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Katie, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!