Tappahannock Chevrolet

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3.7
(77 reviews)
Visit Tappahannock Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (804) 445-2804 (804) 445-2804
Used (804) 466-3117 (804) 466-3117
Service (888) 484-5686 (888) 484-5686

Inventory

See all 148 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2008.
Tappahannock Chevy is a Certified GM Chevrolet dealership located in TappahannockVA. With Sales Service & Parts depts. we cover all of your automotive needs. We have small town sincerity & customer service while offering a huge selection of new & pre-owned cars trucks & SUVs.
Our friendly team is dedicated to excellent customer service going that extra mile above & beyond. The Tappahannock Chevy Service Center is top notch with affordable competitive prices. We fix it right the first time. Our ASE Certified Techs have over 80 years of combined experience. With the lowest & straight forward pricing you will get the best deal around!!
Your Dream Car Is Closer Than You Imagined!!

Service center

Phone number (888) 484-5686

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

3.7
(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great People Wonderful Service

I love the team at Tappahannock Chevrolet they are very professional and accommodating. Their work is far superior than other local dealerships. They never make you feel like your wasting their time. You always feel welcome and they take the time to fully explain everything! Pricing was better on tires than online discount stores or any where that I researched. Thank Tapp Chevrolet for a job always well done!

5.0

Great People Wonderful Service

I love the team at Tappahannock Chevrolet they are very professional and accommodating. Their work is far superior than other local dealerships. They never make you feel like your wasting their time. You always feel welcome and they take the time to fully explain everything! Pricing was better on tires than online discount stores or any where that I researched. Thank Tapp Chevrolet for a job always well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Are you in the market for a new car/truck, or a great

Are you in the market for a new car/truck, or a great used car? If so, go see our buddy Steve Snead at Tappahannock Chevrolet. I had gone there several times just to peruse the lot because I wanted an Suv to fit my needs. Steve always came to me to answer any Questions, but he never pushed me on any vehicle. But last weekend we went there and found a gorgeous black Tahoe that I wanted so badly. Needless to say Steve made it happen and we brought that beauty home with us. Steve knows tons about cars but he is not pushy and I can't believe that my husband let me buy it! So, go see our guy and tell him the Meltons sent you! Thanks bunches Steve!!!

5.0

Are you in the market for a new car/truck, or a great

Are you in the market for a new car/truck, or a great used car? If so, go see our buddy Steve Snead at Tappahannock Chevrolet. I had gone there several times just to peruse the lot because I wanted an Suv to fit my needs. Steve always came to me to answer any Questions, but he never pushed me on any vehicle. But last weekend we went there and found a gorgeous black Tahoe that I wanted so badly. Needless to say Steve made it happen and we brought that beauty home with us. Steve knows tons about cars but he is not pushy and I can't believe that my husband let me buy it! So, go see our guy and tell him the Meltons sent you! Thanks bunches Steve!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Best Online Cricket ID on Appa Book.

Best Online Cricket ID on Appa Book. Last year, former India captain and batting legend Sunil Gavaskar spent a lot of time in the commentary box with Karthik, claiming that the RCB batsman should only be considered for inclusion for the T20 World Cup based on his batting form. https://appabookexch.com

5.0

Best Online Cricket ID on Appa Book.

Best Online Cricket ID on Appa Book. Last year, former India captain and batting legend Sunil Gavaskar spent a lot of time in the commentary box with Karthik, claiming that the RCB batsman should only be considered for inclusion for the T20 World Cup based on his batting form. https://appabookexch.com

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Called to put a deposit on a vehicle.

Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.

1.0

Called to put a deposit on a vehicle.

Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

Was promised a vehicle then they sold it

Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.

1.0

Was promised a vehicle then they sold it

Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Go buy your next car at Tappahanock Chevy!!!!!

We bought a 2021 Supra and were super happy with our experience. Steve was our salesperson. He was kind, funny, and very patient with us. I highly recommend.

5.0

Go buy your next car at Tappahanock Chevy!!!!!

We bought a 2021 Supra and were super happy with our experience. Steve was our salesperson. He was kind, funny, and very patient with us. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

service Manager was extremely unprofessional and not...

service Manager was extremely unprofessional and not transparent when I questioned a diagnostic fee for some work I was planning on getting done. He yelled and stormed out of the office

1.0

service Manager was extremely unprofessional and not...

service Manager was extremely unprofessional and not transparent when I questioned a diagnostic fee for some work I was planning on getting done. He yelled and stormed out of the office

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I would like to thank the service and sales team

At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU

5.0

I would like to thank the service and sales team

At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Phil Burroughs General Manager philb@tappahannockchevy.com

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5.0

Best Service Center!

This is honestly the best service I’ve had of any dealership. I had an appointment for an oil change at 10 a.m. I showed up late and they still had me taken care of in less than 45 minutes. They are always very informative, they never try to pressure you on any services. All of the techs/mechanics are very friendly and clearly well trained. I drive an hour and a half from FarmVille to have my service done by them, if that tells you anything.

5.0

Best Service Center!

This is honestly the best service I’ve had of any dealership. I had an appointment for an oil change at 10 a.m. I showed up late and they still had me taken care of in less than 45 minutes. They are always very informative, they never try to pressure you on any services. All of the techs/mechanics are very friendly and clearly well trained. I drive an hour and a half from FarmVille to have my service done by them, if that tells you anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Very good

Mathew in the service department provides excellent customer service, they do a very good job !!! I would definitely recommend Tappahannock Chevrolet..Great job guys in the service department.

5.0

Very good

Mathew in the service department provides excellent customer service, they do a very good job !!! I would definitely recommend Tappahannock Chevrolet..Great job guys in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 77 reviews