Reviews
Write a reviewGreat People Wonderful Service
I love the team at Tappahannock Chevrolet they are very professional and accommodating. Their work is far superior than other local dealerships. They never make you feel like your wasting their time. You always feel welcome and they take the time to fully explain everything! Pricing was better on tires than online discount stores or any where that I researched. Thank Tapp Chevrolet for a job always well done!
Great People Wonderful Service
I love the team at Tappahannock Chevrolet they are very professional and accommodating. Their work is far superior than other local dealerships. They never make you feel like your wasting their time. You always feel welcome and they take the time to fully explain everything! Pricing was better on tires than online discount stores or any where that I researched. Thank Tapp Chevrolet for a job always well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Are you in the market for a new car/truck, or a great
Are you in the market for a new car/truck, or a great used car? If so, go see our buddy Steve Snead at Tappahannock Chevrolet. I had gone there several times just to peruse the lot because I wanted an Suv to fit my needs. Steve always came to me to answer any Questions, but he never pushed me on any vehicle. But last weekend we went there and found a gorgeous black Tahoe that I wanted so badly. Needless to say Steve made it happen and we brought that beauty home with us. Steve knows tons about cars but he is not pushy and I can't believe that my husband let me buy it! So, go see our guy and tell him the Meltons sent you! Thanks bunches Steve!!!
Are you in the market for a new car/truck, or a great
Are you in the market for a new car/truck, or a great used car? If so, go see our buddy Steve Snead at Tappahannock Chevrolet. I had gone there several times just to peruse the lot because I wanted an Suv to fit my needs. Steve always came to me to answer any Questions, but he never pushed me on any vehicle. But last weekend we went there and found a gorgeous black Tahoe that I wanted so badly. Needless to say Steve made it happen and we brought that beauty home with us. Steve knows tons about cars but he is not pushy and I can't believe that my husband let me buy it! So, go see our guy and tell him the Meltons sent you! Thanks bunches Steve!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Online Cricket ID on Appa Book.
Best Online Cricket ID on Appa Book. Last year, former India captain and batting legend Sunil Gavaskar spent a lot of time in the commentary box with Karthik, claiming that the RCB batsman should only be considered for inclusion for the T20 World Cup based on his batting form. https://appabookexch.com
Best Online Cricket ID on Appa Book.
Best Online Cricket ID on Appa Book. Last year, former India captain and batting legend Sunil Gavaskar spent a lot of time in the commentary box with Karthik, claiming that the RCB batsman should only be considered for inclusion for the T20 World Cup based on his batting form. https://appabookexch.com
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Called to put a deposit on a vehicle.
Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.
Called to put a deposit on a vehicle.
Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Was promised a vehicle then they sold it
Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.
Was promised a vehicle then they sold it
Called to put a deposit on a vehicle. They said they don't take deposits but that I was first on the list. Called the next day to ask a question about my veteran discount and they told me that the vehicle they promised me was being sold to another customer. They are the stereotypical sleazy salesmen. If one person is out the other sales people have no idea what is going on. They could have 1 vehicle promised to 10 different people and not even know it. Will never do business with this dealership. This is no way to treat a veteran.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Go buy your next car at Tappahanock Chevy!!!!!
We bought a 2021 Supra and were super happy with our experience. Steve was our salesperson. He was kind, funny, and very patient with us. I highly recommend.
Go buy your next car at Tappahanock Chevy!!!!!
We bought a 2021 Supra and were super happy with our experience. Steve was our salesperson. He was kind, funny, and very patient with us. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service Manager was extremely unprofessional and not...
service Manager was extremely unprofessional and not transparent when I questioned a diagnostic fee for some work I was planning on getting done. He yelled and stormed out of the office
service Manager was extremely unprofessional and not...
service Manager was extremely unprofessional and not transparent when I questioned a diagnostic fee for some work I was planning on getting done. He yelled and stormed out of the office
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I would like to thank the service and sales team
At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU
I would like to thank the service and sales team
At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Phil Burroughs General Manager philb@tappahannockchevy.com
Best Service Center!
This is honestly the best service I’ve had of any dealership. I had an appointment for an oil change at 10 a.m. I showed up late and they still had me taken care of in less than 45 minutes. They are always very informative, they never try to pressure you on any services. All of the techs/mechanics are very friendly and clearly well trained. I drive an hour and a half from FarmVille to have my service done by them, if that tells you anything.
Best Service Center!
This is honestly the best service I’ve had of any dealership. I had an appointment for an oil change at 10 a.m. I showed up late and they still had me taken care of in less than 45 minutes. They are always very informative, they never try to pressure you on any services. All of the techs/mechanics are very friendly and clearly well trained. I drive an hour and a half from FarmVille to have my service done by them, if that tells you anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good
Mathew in the service department provides excellent customer service, they do a very good job !!! I would definitely recommend Tappahannock Chevrolet..Great job guys in the service department.
Very good
Mathew in the service department provides excellent customer service, they do a very good job !!! I would definitely recommend Tappahannock Chevrolet..Great job guys in the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair