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Auto City

(394 reviews)
Visit Auto City
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(757) 852-0443 (757) 852-0443

Reviews

(394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto City from DealerRater.

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my 2001 caddi!!!

bought my car fast and quick Sisco did one exellent job, we was friendly, fast, and very professional. I will be back to buy another car from Mr Sisco, and Auto City. Thanks, Rahsaan Burrell Sisco made magic happen for me. He put 110% effort into making sure I got what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer BEWARE! Loved them at first but not now

I absolutely loved this place at first. But now they seem shady! Truck was originally 13,500, put 4500 down and was a great deal so I thought. Not gonna lie it was repossed. Tried to get it back and now they want 11,500 for it, which is CRAZY!! I had it almost a year, it now has 266,000 miles on it and they are reporting 1owner which isn't true at all. So please do your OWN research! Not to mention I put rims on it that I'm still paying for and they totally refused to turn them in to the other company even when they called. I even stated that I have the original wheels and tires that came off of the Truck. So if you buy from this place do a Carfax for YOURSELF!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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auto city was fantastic

Auto city did a dynamic job during the purchasing process. Austin is the ideal salesman. He was prompt when getting the vehicle ready. He even let me make a deposit to hold the vehicle till I came back with the remainder of funds. I don't have the best credit score but auto city approved me for a Tahoe. Wow what a dynamic place to do business with. The most professional pleasant experience Iv'e had purchasing a vehicle in over 25 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I recently purchased a Honda Pilot from the Auto City's Chesapeake location at 1100 Military Highway. David, the sales manager, was friendly and very helpful. The transaction was extremely quick. He recommended a good auto loan company and we completed the deal within hours. The Pilot is in excellent condition and had been completely cleaned and prepared. I was impressed by the quality and the condition of the cars on this lot. David has followed up, inquiring to insure that everything was still good. He quickly located a second smart key so that we did not have to purchase one. I am truly impressed with the service level and quality of cars at this independent car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Austin Will Help you out A lot

I came into Auto City And had the pleasure of Working with Austin. He had the answers to all my questions and helped me get a vehicle with no problem. Austin worked very hard to make sure I got my car with little to no headache. I had to do a little running because I had Credit issues, but Austin made sure that I got the car I wanted, and I got on the road in no time. So if you came here, definitely see Austin. He and the rest of the folks will take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2004 Sante Fe

KENNY WAS VERY PROFESSIONAL FROM BEGINNING TO END.HE WAS VERY COURTEOUS, KIND AND A GENTLEMAN ALL THROUGH THE PROCESS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Collin Chambers

I was treated with complete respect the entire process. Kenny was willing to negotiate price and made sure everything was to an excellent standard before sending on my way. I highly recommend the dealership and the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fair Deal and Professional Transaction

I saw the car on-line and contacted the dealer. The manager at the College Park lot called me the next day and told me the car was on his lot. I arranged to come and see it. It looked great. He allowed me to take it to my mechanic for a check. When I got the thumbs up from my mechanic, I contacted the manager. By the time I got back to the lot, he had all the paperwork ready and we concluded the cash transaction swiftly. I'm very pleased with the car and the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good buying experience

I saw the 2008 Honda Civic EX-L on Cars.com on Monday night. Stopped by to take a test drive on Tuesday. No pressure and Carfax report on hand. The vehicle was in great condition and I drove it home on Wednesday. Austin was very easy to work with. I would highly recommend Auto City. I had been looking for this model vehicle for quite some time and Auto City had the best price and quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Zachary Moore

It was a very nice visit! They all were very nice and helped out a lot. I was very happy with Kenny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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