Reviews
my 2001 caddi!!!
bought my car fast and quick Sisco did one exellent job, we was friendly, fast, and very professional. I will be back to buy another car from Mr Sisco, and Auto City. Thanks, Rahsaan Burrell Sisco made magic happen for me. He put 110% effort into making sure I got what I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer BEWARE! Loved them at first but not now
I absolutely loved this place at first. But now they seem shady! Truck was originally 13,500, put 4500 down and was a great deal so I thought. Not gonna lie it was repossed. Tried to get it back and now they want 11,500 for it, which is CRAZY!! I had it almost a year, it now has 266,000 miles on it and they are reporting 1owner which isn't true at all. So please do your OWN research! Not to mention I put rims on it that I'm still paying for and they totally refused to turn them in to the other company even when they called. I even stated that I have the original wheels and tires that came off of the Truck. So if you buy from this place do a Carfax for YOURSELF!!
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
auto city was fantastic
Auto city did a dynamic job during the purchasing process. Austin is the ideal salesman. He was prompt when getting the vehicle ready. He even let me make a deposit to hold the vehicle till I came back with the remainder of funds. I don't have the best credit score but auto city approved me for a Tahoe. Wow what a dynamic place to do business with. The most professional pleasant experience Iv'e had purchasing a vehicle in over 25 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I recently purchased a Honda Pilot from the Auto City's Chesapeake location at 1100 Military Highway. David, the sales manager, was friendly and very helpful. The transaction was extremely quick. He recommended a good auto loan company and we completed the deal within hours. The Pilot is in excellent condition and had been completely cleaned and prepared. I was impressed by the quality and the condition of the cars on this lot. David has followed up, inquiring to insure that everything was still good. He quickly located a second smart key so that we did not have to purchase one. I am truly impressed with the service level and quality of cars at this independent car dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin Will Help you out A lot
I came into Auto City And had the pleasure of Working with Austin. He had the answers to all my questions and helped me get a vehicle with no problem. Austin worked very hard to make sure I got my car with little to no headache. I had to do a little running because I had Credit issues, but Austin made sure that I got the car I wanted, and I got on the road in no time. So if you came here, definitely see Austin. He and the rest of the folks will take care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2004 Sante Fe
KENNY WAS VERY PROFESSIONAL FROM BEGINNING TO END.HE WAS VERY COURTEOUS, KIND AND A GENTLEMAN ALL THROUGH THE PROCESS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Collin Chambers
I was treated with complete respect the entire process. Kenny was willing to negotiate price and made sure everything was to an excellent standard before sending on my way. I highly recommend the dealership and the dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fair Deal and Professional Transaction
I saw the car on-line and contacted the dealer. The manager at the College Park lot called me the next day and told me the car was on his lot. I arranged to come and see it. It looked great. He allowed me to take it to my mechanic for a check. When I got the thumbs up from my mechanic, I contacted the manager. By the time I got back to the lot, he had all the paperwork ready and we concluded the cash transaction swiftly. I'm very pleased with the car and the dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good buying experience
I saw the 2008 Honda Civic EX-L on Cars.com on Monday night. Stopped by to take a test drive on Tuesday. No pressure and Carfax report on hand. The vehicle was in great condition and I drove it home on Wednesday. Austin was very easy to work with. I would highly recommend Auto City. I had been looking for this model vehicle for quite some time and Auto City had the best price and quality vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zachary Moore
It was a very nice visit! They all were very nice and helped out a lot. I was very happy with Kenny.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase