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Meet Don Hiltunen

Don Hiltunen headshot
Finance Manager
(162 reviews)
Industry experience 21 years
Dealership experience 6 years

Reviews

Helton is a wonderful man.

Helton is a wonderful man. He is genuine and engaging. He always strives to do his best and goes over and above the call of duty. On top of that, he is a wonderful salesman! He knows how to sell his product well through thoughtful and helpful observations. Like any good salesman he reads his buyer and instinctively knows how to assist them in the best way possible. I go to Luther VW because of Helton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Harrison, Thank you for taking the time to share your experience! We're happy you have a great representative in Helton! He will always do his best for you. Enjoy your new car! Thank you! The Westside VW Team

Everyone was very helpful through the whole process -

Everyone was very helpful through the whole process - great experience! Thanks Eric, Don and Tami!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Jennifer!!! Enjoy your new car!!! Eric, Don, Tami and the Westside VW Team!

This was our second time purchasing a kiddos first

This was our second time purchasing a kiddos first vehicle from this incredible Luther team Westside VW. Putting your child in a vehicle of their own for the first time is terrifying as a parent. However the team here has made this process incredibly easy on this momma bears heart! Here we have always felt that they genuinely care about our needs and take the time to make sure to find the perfect vehicle for what we need. From the time you walk in the door to the time you’re ready for another car purchase they are there for you. Who can say that about a a car dealership!?! Everyone at this location makes you feel welcomed and part of their family. With a 22 year career in HR and sales leadership I can tell you this type of environment only happens when the locations leadership casts that shadow to its people. Tammy and Don, this environment is because of you!! Brian J, just as last time was phenomenal. He did an amazing job taking care of us and showing my son what a car buying experience should be like. He took his time to make sure all of my sons questions were asked and encouraged him to ask question that he wasn’t asking. He also shared personal stories regarding the importance of responsible driving and how it affects one’s future. Devin in finance was also amazing. He worked with us to understand what we were looking for financially and how to best achieve those desires. He offered multiple explanations of the importance of warranties and how we can utilize those. Because of Don, Tammy and their entire team at Westside you will have customers for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jessica, Kiddos and Momma Bears are our specialty! Thank you again for everything! The Westside VW Team

George helped with my trade in and was great to work

George helped with my trade in and was great to work with. Friendly, professional, responsive and made the process go smoothly. I’m very pleased. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Caroline!

This is my second time buying from Westside Luther and it

This is my second time buying from Westside Luther and it was just as amazing as the first time! George and Don made the experience easy. I felt like I was treated as a friend rather than a sale. I would recommend Westside Luther to everyone. From price transparency to friendly, helpful staff to quick and easy, they take the pain out of purchasing a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Julie, We are happy you feel this way! Friends work better together! Thank you for choosing Westside VW! Enjoy your new car! The Westside VW Team

I had a wonderful experience at Luther, everyone who

I had a wonderful experience at Luther, everyone who helped me was so knowledgeable and educated. I felt like everything was explained to me so well and I left loving everyone who helped me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a pleasure working with Bobby.

Had a pleasure working with Bobby. Made the car buying process smooth and fast. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helton in sales and Don in finance are absolute gems.

Helton in sales and Don in finance are absolute gems. Here's the kicker, Devin was great as well and saved me money I didn't know I was wasting through my current insurance. Was having a month long run of bad luck between cars and family situations but they were able to work with me and figure things out! Will have no problem referring people to Luther in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my go to dealership.

This is my go to dealership. I buy vehicles from people that I like and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful in helping me understand all the features in

Very helpful in helping me understand all the features in my car. The paperwork was speedy fast and I was in and out. Very friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.