Reviews
I too received good service from Luther Westside
I too received good service from Luther Westside Volkswagen, Sydney was the young lady who took care of my concerns. Sydney enlightens me on everything that need to know about my next visit. Thank You for great service, I will recommend family and friends.
I too received good service from Luther Westside
I too received good service from Luther Westside Volkswagen, Sydney was the young lady who took care of my concerns. Sydney enlightens me on everything that need to know about my next visit. Thank You for great service, I will recommend family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great car great dealer great deal.
Great car great dealer great deal. They provided all the paperwork for perusing before I purchase the automobile. They structured a fair price for the vehicle and I couldn't be happier.
Great car great dealer great deal.
Great car great dealer great deal. They provided all the paperwork for perusing before I purchase the automobile. They structured a fair price for the vehicle and I couldn't be happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Liam. Thank you for taking the time to share your experience and a 5-star review! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again! Enjoy your new car! The Westside VW Team
Thanks again for a great experience.
I was pleasantly surprised with the great experience
I was pleasantly surprised with the great experience buying our Golf R from Joe Fifield and the staff. All the way around enjoyable, fair, and helpful. 4.6
I was pleasantly surprised with the great experience
I was pleasantly surprised with the great experience buying our Golf R from Joe Fifield and the staff. All the way around enjoyable, fair, and helpful. 4.6
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dyno8, Our team is committed to delivering high-quality service! We look forward to serving you again! Enjoy your new car! Thank you! The Westside VW Team
Daughter bought a used car what bad brakes.
Daughter bought a used car what bad brakes. Was told by salesman they were checked by technician and checked out fine. Later after driving for a few days took to my mechanic and he changed out the calipers and now work great. Reached out to salesman and got radio silence…
Daughter bought a used car what bad brakes.
Daughter bought a used car what bad brakes. Was told by salesman they were checked by technician and checked out fine. Later after driving for a few days took to my mechanic and he changed out the calipers and now work great. Reached out to salesman and got radio silence…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent customer service.
Excellent customer service. Everybody from the salesperson, finance, to used car sales managers are great professionals. I live in CA and I was looking for a 2022 used MBZ with specific options. I saw the Ad on Cars.com, from Luther VW. I contacted them and Matt, the salesperson, went above and beyond to help me "see" and "feel" the car up-close. Special thanks to Mo, Used car manager and Jeremiah, the Finance manager. They did everything to meet and exceed my expectations, making an easy transaction. Very friendly and humble teamwork that helped finish the deal, including shipping. This was my first time buying a car from out of state, without seeing and test driving, but thanks again to Matt, he did a fantastic job. Highly recommend, Two thumbs up, guys.
Excellent customer service.
Excellent customer service. Everybody from the salesperson, finance, to used car sales managers are great professionals. I live in CA and I was looking for a 2022 used MBZ with specific options. I saw the Ad on Cars.com, from Luther VW. I contacted them and Matt, the salesperson, went above and beyond to help me "see" and "feel" the car up-close. Special thanks to Mo, Used car manager and Jeremiah, the Finance manager. They did everything to meet and exceed my expectations, making an easy transaction. Very friendly and humble teamwork that helped finish the deal, including shipping. This was my first time buying a car from out of state, without seeing and test driving, but thanks again to Matt, he did a fantastic job. Highly recommend, Two thumbs up, guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were easy to work with, super communicative, knew
They were easy to work with, super communicative, knew the car well, and not pushy.
They were easy to work with, super communicative, knew
They were easy to work with, super communicative, knew the car well, and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
It was a great experience purchasing a car from Bobby!
It was a great experience purchasing a car from Bobby! He was friendly and he got us exactly what we wanted in a vehicle. The purchase was also a very simple and quick process, and the finance department was great too.
It was a great experience purchasing a car from Bobby!
It was a great experience purchasing a car from Bobby! He was friendly and he got us exactly what we wanted in a vehicle. The purchase was also a very simple and quick process, and the finance department was great too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
hutch2000, It makes us happy to know we were able to help you achieve your goals. Thank you taking the time to write this review and for your positive feedback! We're glad to have you as our customer! Enjoy your new car! The Westside VW Team
Quick to respond and easy to work with.
Quick to respond and easy to work with. Told him where I needed to be cost wise and bought within 48 hours.
Quick to respond and easy to work with.
Quick to respond and easy to work with. Told him where I needed to be cost wise and bought within 48 hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
eabojar, That sounds about as Quick and Easy as it gets! Thank you for allowing us to work with you! We appreciate your business and kind words! Enjoy your new car! The Westside VW Team
As a seasoned citizen, I’ve never purchased a car on line
As a seasoned citizen, I’ve never purchased a car on line before and I can tell you it was a leap of faith. Luther explained how it works and took care of all the details. Everything worked out great and I was very pleased when our car was delivered as promised.Everyone at Luther were friendly and helpful. Great job Luther !
As a seasoned citizen, I’ve never purchased a car on line
As a seasoned citizen, I’ve never purchased a car on line before and I can tell you it was a leap of faith. Luther explained how it works and took care of all the details. Everything worked out great and I was very pleased when our car was delivered as promised.Everyone at Luther were friendly and helpful. Great job Luther !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jack, Thank you for allowing us to leap with you! Enjoy your new car! The Westside VW Team
Great job!
Great job! Enjoyed working with Michelle and the dealership who provided a nice customer experience without pressure and a good process and outcome for each party.
Great job!
Great job! Enjoyed working with Michelle and the dealership who provided a nice customer experience without pressure and a good process and outcome for each party.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, We appreciate the kind words and 5 Stars! Enjoy your new car! Thank you! The Westside VW Team