Borton Volvo Cars

We bought a 2018 Volvo S90 (used with 12k miles) from this dealer on October 2018. When we bought the car we quickly learned the drivers side speaker was... blown, a piece was missing from the seatbelt and GPS was not working. By December 2018 we learned that the brake pads and rotors were bad and there was trouble with the engine. Thankfully, everything was under warranty because we purchased the certification. If they truly inspected their cars they would have been able to fix all of these problems before they go off the lot. Clearly, THEY DO NOT TAKE THE TIME TO DO SO. Buyers BEWARE. There’s a reason why their prices may be lower than other dealers. They do not care about their customers and the quality of the cars they are selling, which is also a reason why they push you to buy the $2500 certification. Maybe it makes them sleep easier at night knowing you will be covered when the vehicle’s problems are discovered. Best of luck!

I had a wonderful experience visiting Borton Volvo and I enjoyed the process from the beginning to the end. More importantly we love our Volvo and I am... glad Joe Schad helped us make the best purchase for our family needs.

They have a very nice showroom, with friendly staff. Tristan was the consultant who assisted us with every step of the way. He was very friendly and even... went out of his way for us. I would recommend this dealership to anybody looking for a car and tell them to ask for Tristan.

We bought a used 2005 Volvo XC90. Kevin helped us and kept repeating "no one else will be honest and tell you what's going on with the vehicle" and he... told us the park assist didn't work and the DVD screens didn't work. We were okay with that and settled on a lower price. A day or two after we bought it the Volvo wouldn't shift smoothly. Then, the speed sensor in the rear was bad and the acceleration wasn't working. We brought it in to a local repair shop because we couldn't make it to Borton, and they replaced the speed sensor. Less than 3 weeks of owning it, we don't even have plates for it yet, and the transmission goes out, costing us $4000 for a used rebuilt transmission, or $6600 new. There is no way that the dealer didn't know about the transmission because we noticed it wouldn't shake a little and then it wouldn't for a day or two, and then it would, and they had the Volvo long enough that they had to have felt that there was a problem. They knowingly sold us a crap vehicle and then told us "unfortunately, there is nothing we can do for you. We can't give a discount on fixing the transmission either because we send our transmission work out. I have empathy for you though." They are not trustworthy. Please save yourself money and stress and buy your vehicle elsewhere.

I have been in a lot of car dealers in MN I have never seen an attentive best customer service ever in Borton Volvo all the crew was exceptionally friendly... and very helpful!! Thanks for the best experience !!!

For over 15 years all of my experiences with Borton Volvo have been outstanding. Excellent service and repair, knowledgeable, honest, and straightforward... communication, highest quality of sales personnel, office staff, and mechanics. Recently I bought a used S60 and was most pleased with the entire process. Thanks Vad, George, and Matt! Special thanks to Mike D in service for extraordinary advice with my 99 S70. I'll be back!

The waiting room was very comfortable and quiet. The car was washed well. All of the workers are very friendly.

I have been a Volvo driver since I was in college. The customer service experience is always superb and I love driving Volvos. Andy Jensen at Volvo was... very helpful and made the lease agreement very easy and answered all my questions in a timely fashion.

Service was performed on schedule and I was kept informed of progress. Staff is very helpful and I like that they wash the car before turning it back... to me.

work done in a timely manner. good explanation for check engine light (sortware recall) free rental car made available for use during repairs good service... manager (Chris) car washed and cleaned