Reviews
Aiden is alway smiling and pleasant and is always willing
Aiden is alway smiling and pleasant and is always willing to do whatever is necessary to provide excellent service. A Great asset to your Team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Quick service and good communication every step of
Good Quick service and good communication every step of the way and Bloomington Subaru stands behind there work.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jrherb@mac.com, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Service people are always helpful and pleasant to deal
Service people are always helpful and pleasant to deal with. Very prompt also. And great waiting area.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisers are pleasant and knowledgeable to
The service advisers are pleasant and knowledgeable to work with. The waiting are is very pleasant area to wait in. If the work was going to take several hours the dealership provided a loaner car at no expense.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sextonville, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to see you soon!
Friendly staff, comfortable waiting area, good
Friendly staff, comfortable waiting area, good communication, quality work, reliable service, convenient location and affordable prices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!
I was able to get an appointment right away, the service
I was able to get an appointment right away, the service advisor was friendly and helpful. The inspection and phone call let me know exactly what needed to be done and how much it wuld cost. And your concierge service is wonderful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joyomeck, we're happy you found our staff to be so supportive during your experience here at Bloomington Acura Subaru, your satisfaction is our top priority.
Thank you for your lovely service and explanations!
Thank you for your lovely service and explanations! Always a pleasant experience. I'm so glad I purchased my car from your dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, we really appreciate your great feedback! We truly value all of our guests’ and take great care to ensure we are providing thorough, accommodating and caring experience for all of our guests with the expertise of our staff. We appreciate your business with Luther Bloomington Acura Subaru—we are here for you every step of the way.
Finished before time quoted.
Finished before time quoted. Very helpful and friendly. Reviewed what was done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cathyrollefs, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Bloomington Subaru as your first choice for service!
I like everything about the dealership except the ability
I like everything about the dealership except the ability to reach the switchboard on the phone. Several times over the past year, I've called, got one ring, then the line disconnected. Tried the same, multiple times with the same result. Even a message saying "no one available would help.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
excellent experience once again!
excellent experience once again! 60,000 mile service visit found some extra issues -great communication and nice loaner car to get me by
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ramalz, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!