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Luther Bloomington Subaru

(5,599 reviews)
Visit Luther Bloomington Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (651) 323-2232 (651) 323-2232
Used (612) 284-8695 (612) 284-8695
Service (612) 279-8603 (612) 279-8603

Inventory

See all 622 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2000.
No-Contact Sales
View all of our inventory online and find the perfect vehicle that fits your needs and budget
Connect with a sales associate via online chat email or by calling 888-770-1060
We can bring a vehicle to you for a test drive
If you have a trade your sales associate will help you value it online
If you need financing our finance associates will help you with our online tools
We will arrange a convenient time for paper work and delivery and can deliver your new vehicle directly to your driveway
Your vehicle's common areas will be sanitized before you take possession
No-Contact Service Make ..
#1 in Service Customer Satisfaction for the MNPLS District!

Service center

Phone number (612) 279-8603

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Michael Dao headshot
Michael Dao
Accelerated Service Advisor
(332 reviews)
Anthony Johnson headshot
Anthony Johnson
Service Advisor
(176 reviews)
Randy Larsen headshot
Randy Larsen
Service Advisor
(170 reviews)
Dylan Duffy headshot
Dylan Duffy
Business Manager
(161 reviews)
Shawn Cain headshot
Shawn Cain
Accelerated Service Advisor
(152 reviews)
Nathan Black headshot
Nathan Black
Business Manager
(141 reviews)
Kyle Nenovich headshot
Kyle Nenovich
Business Manager
(135 reviews)
Noah Joseph headshot
Noah Joseph
Sales Manager
(125 reviews)
Mitch Rose headshot
Mitch Rose
Service Advisor
(124 reviews)
Ross Stettner headshot
Ross Stettner
Business Manager
(123 reviews)
John Reinan headshot
John Reinan
MANAGER
(111 reviews)
Leo Alas headshot
Leo Alas
Express service advisor
(111 reviews)
Joe Weil headshot
Joe Weil
New Car Sales Associate
(95 reviews)
Bryon Fagen headshot
Bryon Fagen
Sales Manager
(86 reviews)
Jacob Yeh headshot
Jacob Yeh
Service Advisor
(78 reviews)
Scott Nemitz headshot
Scott Nemitz
Service Advisor
(72 reviews)
Derrik Cole headshot
Derrik Cole
Service Advisor
(60 reviews)
Robert Cox headshot
Robert Cox
New Car Sales Manager
(53 reviews)
Lisa Mullenberg headshot
Lisa Mullenberg
Service Manager
(51 reviews)
Anatoliy Kamenov headshot
Anatoliy Kamenov
New Car Sales Associate
(50 reviews)
Aidan Pixley headshot
Aidan Pixley
Service Advisor
(50 reviews)
Paul Hanek headshot
Paul Hanek
Finance Manager
(46 reviews)
Scott Nelson headshot
Scott Nelson
Pre-Owned Sales
(46 reviews)
Kris LaMere headshot
Kris LaMere
Sales Manager
(43 reviews)
Tom Baddeley headshot
Tom Baddeley
New Vehicle Sales and Leasing
(42 reviews)
Michelle Town headshot
Michelle Town
New Vehicle Sales and Leasing
(41 reviews)
Brendan Krogstad headshot
Brendan Krogstad
New Vehicle Sales and Leasing
(35 reviews)
Dana Haagenson headshot
Dana Haagenson
Pre-owned Sales
(35 reviews)
Cliff Robb headshot
Cliff Robb
Service Advisor
(24 reviews)
Christopher Kaufman headshot
Christopher Kaufman
Service Advisor
(21 reviews)
Nicholas Goblirsch headshot
Nicholas Goblirsch
New Vehicle Sales and Leasing
(19 reviews)
Brett Skalisky headshot
Brett Skalisky
New Car Sales
(17 reviews)
Devon Kiltie headshot
Devon Kiltie
Service Advisor
(10 reviews)
ALLISON GAST headshot
ALLISON GAST
New Acura Sales
(9 reviews)
Nick Kreuer headshot
Nick Kreuer
New Subaru Sales
(9 reviews)
Alex Perez headshot
Alex Perez
Service Advisor
(9 reviews)
Erick Dela Cruz Barragan headshot
Erick Dela Cruz Barragan
Transportation Specialist
(5 reviews)
Nyima Norgyal headshot
Nyima Norgyal
Acura Sales
(4 reviews)
Henry Finch headshot
Henry Finch
Sales
(2 reviews)
Mike Parsakalleh headshot
Mike Parsakalleh
Used Car Sales Manager
(2 reviews)
Sabias Buchanan headshot
Sabias Buchanan
New and Pre Ownes Sales
(1 review)
Julian Hutchinson headshot
Julian Hutchinson
New and Pre Owned Sales
(1 review)
Jared Oxborough headshot
Jared Oxborough
Pre Owned Sales
(1 review)
Scott Putnam headshot
Scott Putnam
Subaru Sales Fleet & Retail
(1 review)
Bobby Amiraslani headshot
Bobby Amiraslani
Sales Manager
Sam Bissen headshot
Sam Bissen
New and Pre Owned Sales
Zach Breen headshot
Zach Breen
New and Pre Owned Sales
Dmitry Brush headshot
Dmitry Brush
New and Pre Owned Sales
Rick Cuneo headshot
Rick Cuneo
New and Pre Owned Sales
Kear Dahle headshot
Kear Dahle
New Vehicle Sales and Leasing
Ilenna Garcia headshot
Ilenna Garcia
New and Pre Owned Sales
Davis Grismer headshot
Davis Grismer
New Vehicle Sales and Leasing
Harry Lackey headshot
Harry Lackey
New and Pre Owned Sales
Drea Luckett headshot
Drea Luckett
New and Pre Owned Sales
Alex Miroshnichenko headshot
Alex Miroshnichenko
New and Pre Owned Sales
Bill Olson headshot
Bill Olson
New and Pre Owned Sales
Brian Samuels headshot
Brian Samuels
New and Pre Owned Sales
Nick Strusz headshot
Nick Strusz
New and Pre Owned Sales
Austin Vokoun headshot
Austin Vokoun
New Vehicle Sales and Leasing

Reviews

(5,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Bloomington Subaru from DealerRater.

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Very friendly environment with exceptional customer

Very friendly environment with exceptional customer service. Take care of customers and meet every need!

Very friendly environment with exceptional customer

Very friendly environment with exceptional customer service. Take care of customers and meet every need!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Allen got me set up and answered all of my questions.

Allen got me set up and answered all of my questions. I had an additional question on towing package and he got me a quote. The vehicle was 100% up to my expectations.

Allen got me set up and answered all of my questions.

Allen got me set up and answered all of my questions. I had an additional question on towing package and he got me a quote. The vehicle was 100% up to my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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The service team informed me that my battery was failing

The service team informed me that my battery was failing their test and should be replaced right away. The battery was 6 months old and had been installed by a shop in SW Mpls. I took it back to that shop where it was tested again and found to be in perfect condition. I called Luther to complain and was told that their tests don't really work on non-Subaru batteries. In other words, they would have been more than happy to replace my perfect good battery for $320 simply because they don't know how to test non-Subaru batteries. This is essentially fraud and they should be called out for it. Do not trust them. Ever. I received an email from Lisa the service manager asking how my service was. I explained this situation to her. She never bothered to respond.

The service team informed me that my battery was failing

The service team informed me that my battery was failing their test and should be replaced right away. The battery was 6 months old and had been installed by a shop in SW Mpls. I took it back to that shop where it was tested again and found to be in perfect condition. I called Luther to complain and was told that their tests don't really work on non-Subaru batteries. In other words, they would have been more than happy to replace my perfect good battery for $320 simply because they don't know how to test non-Subaru batteries. This is essentially fraud and they should be called out for it. Do not trust them. Ever. I received an email from Lisa the service manager asking how my service was. I explained this situation to her. She never bothered to respond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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They have a Express Service which I had used in the past

They have a Express Service which I had used in the past which was good but not great due to the time. I went in for a Express oil change on the 25 and was told it could be 2 and a half hours. I left immediately. Exceptionally poor management for not managing wait times. I have a new dealer that provided a very good “Express” service. My new goto.

They have a Express Service which I had used in the past

They have a Express Service which I had used in the past which was good but not great due to the time. I went in for a Express oil change on the 25 and was told it could be 2 and a half hours. I left immediately. Exceptionally poor management for not managing wait times. I have a new dealer that provided a very good “Express” service. My new goto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Brendan blew my expectations of Car Sales out of the

Brendan blew my expectations of Car Sales out of the water. He was very patient and kind, and willing to price match. It did not feel like I was negotiating with a car salesman but rather with a buddy that was also looking to help me land a good deal on a car. Never once did I feel rushed during this process, nor did I feel pressured into making a decision. A month later and I am still very pleased with my purchase. I am very happy with Brendan and the Luther team, and I highly recommend using them in the future.

Brendan blew my expectations of Car Sales out of the

Brendan blew my expectations of Car Sales out of the water. He was very patient and kind, and willing to price match. It did not feel like I was negotiating with a car salesman but rather with a buddy that was also looking to help me land a good deal on a car. Never once did I feel rushed during this process, nor did I feel pressured into making a decision. A month later and I am still very pleased with my purchase. I am very happy with Brendan and the Luther team, and I highly recommend using them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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IF I COULD GIVE ZERO STARS I WOULD.

IF I COULD GIVE ZERO STARS I WOULD. My Dad came here on the 26th to check out a car. The car was meant for my mom and he came with a friend to check it out first. He also put down a deposit to hold the car. Today, the 28th, I came with my parents. My mom took a look at the car and we knew it was rusting around various places. The sales person we were supposed to talk to was Jared Oxborough. We were told he would be waiting for us but didn't meet him until 30 minutes later. When we got the time to chat with him after he came to meet us, we told him the car had rust and he literally told us it was rail dusts not rust and can be easily buffed out. I then told him the car was for my mom and my dad came the other day without her. Upon seeing the car and the various rusted parts she disliked it so we're probably changing our mind. The moment I said those words he frowned at us and suddenly his tone of voice changed and asked, "Why? Do you know I held it for two days? I had many people inquiring about it! Do you know how frustrating this is? Why would I hold it if you're not going to buy it?!" I apologized multiple times and said I understand but it simply wasn't to our expectations for a 2017 and he asked us what we expected of a used 2017 car. He then said he'll be back since he needs to talk with someone. Didn't bother to mention our refund regarding the deposit or anything. He just disappeared after that and went to help someone else. He brought the other customer into his cube and left us in the lobby to which he would constantly glance over at us. He would also constantly walk back and forth in front of us but not speak or look at us. As a first time customer, that was a rude first impression, never had I encounter such a rude salesperson. I got fed up with his childish attitude - my 4 year old daughter acts like this - so I left to the front desk and talked to the Lady up at the front about the issue. Honestly, the manager was such a fresh breath of air. I forgot his name, but he was so understanding, even said that the "rail dusts" were indeed rusts, and said it's okay if we didn't want the car he'll just give us our refund back. All in all, I will not be coming here again and won't be recommending any of my friends/families to come here, but if you do stay clear of certain people.

IF I COULD GIVE ZERO STARS I WOULD.

IF I COULD GIVE ZERO STARS I WOULD. My Dad came here on the 26th to check out a car. The car was meant for my mom and he came with a friend to check it out first. He also put down a deposit to hold the car. Today, the 28th, I came with my parents. My mom took a look at the car and we knew it was rusting around various places. The sales person we were supposed to talk to was Jared Oxborough. We were told he would be waiting for us but didn't meet him until 30 minutes later. When we got the time to chat with him after he came to meet us, we told him the car had rust and he literally told us it was rail dusts not rust and can be easily buffed out. I then told him the car was for my mom and my dad came the other day without her. Upon seeing the car and the various rusted parts she disliked it so we're probably changing our mind. The moment I said those words he frowned at us and suddenly his tone of voice changed and asked, "Why? Do you know I held it for two days? I had many people inquiring about it! Do you know how frustrating this is? Why would I hold it if you're not going to buy it?!" I apologized multiple times and said I understand but it simply wasn't to our expectations for a 2017 and he asked us what we expected of a used 2017 car. He then said he'll be back since he needs to talk with someone. Didn't bother to mention our refund regarding the deposit or anything. He just disappeared after that and went to help someone else. He brought the other customer into his cube and left us in the lobby to which he would constantly glance over at us. He would also constantly walk back and forth in front of us but not speak or look at us. As a first time customer, that was a rude first impression, never had I encounter such a rude salesperson. I got fed up with his childish attitude - my 4 year old daughter acts like this - so I left to the front desk and talked to the Lady up at the front about the issue. Honestly, the manager was such a fresh breath of air. I forgot his name, but he was so understanding, even said that the "rail dusts" were indeed rusts, and said it's okay if we didn't want the car he'll just give us our refund back. All in all, I will not be coming here again and won't be recommending any of my friends/families to come here, but if you do stay clear of certain people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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2 and a half hours for Express Service.

2 and a half hours for Express Service. Waste of my time and I will NEVER bring my vehicle to a Luther dealership again, I actually called and asked but was told "No, you don't need an appointment" When you use the word "express" you would think they looked it up or had some idea as to it's meaning. Not a hint of intelligence here.

2 and a half hours for Express Service.

2 and a half hours for Express Service. Waste of my time and I will NEVER bring my vehicle to a Luther dealership again, I actually called and asked but was told "No, you don't need an appointment" When you use the word "express" you would think they looked it up or had some idea as to it's meaning. Not a hint of intelligence here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Helpful, attentive, and seems to have a clear passion for

Helpful, attentive, and seems to have a clear passion for what he does. We appreciate him assisting us finding the right vehicle that fits our needs. Would definitely recommend him to friends and family.

Helpful, attentive, and seems to have a clear passion for

Helpful, attentive, and seems to have a clear passion for what he does. We appreciate him assisting us finding the right vehicle that fits our needs. Would definitely recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I love the car.

I love the car.. had an absolutely terrible experience. I don’t wish this day on anyone when they buy a car. When I was financing at the bank I chose, I sent the sales individual a message asking for the purchase agreement with a picture of the bank lender’s business card. Normally, someone would know what this means and what to do with this information. The sales person sent me a detailed invoice instead (which ended up being for the wrong amount). I asked for the purchase agreement again.. no purchase agreement was sent. It was only until I got them on the phone (over two hours later) did they “realize” I was using an outside bank and wanted the actual purchase agreement. I had to point out the time I sent the text asking for the purchase agreement. First their response was “yes I saw it”. Then later their response was “I don’t always see my messages”. It was beyond incredibly frustrating. The bank employee and I wasted so much time. I wish my sales person had known what they were doing. When I got back to the dealership and signed the papers, the sales person told me my next step was to go to the finance manager, so I did. That was apparently the wrong thing to do as the finance manager was incredibly condescending, talked to me as if I was a child, and told me to go back to the salesperson’s desk. I did not feel welcome nor like I was a valued customer. I went back to the sales person’s desk for them to tell me that “there’s a process” - One I was trying to follow. I then overheard the finance manager say how much of a deal they were making off my sale. I felt even more uncomfortable. I couldn’t get out of there fast enough!! They won’t get my business ever again.

I love the car.

I love the car.. had an absolutely terrible experience. I don’t wish this day on anyone when they buy a car. When I was financing at the bank I chose, I sent the sales individual a message asking for the purchase agreement with a picture of the bank lender’s business card. Normally, someone would know what this means and what to do with this information. The sales person sent me a detailed invoice instead (which ended up being for the wrong amount). I asked for the purchase agreement again.. no purchase agreement was sent. It was only until I got them on the phone (over two hours later) did they “realize” I was using an outside bank and wanted the actual purchase agreement. I had to point out the time I sent the text asking for the purchase agreement. First their response was “yes I saw it”. Then later their response was “I don’t always see my messages”. It was beyond incredibly frustrating. The bank employee and I wasted so much time. I wish my sales person had known what they were doing. When I got back to the dealership and signed the papers, the sales person told me my next step was to go to the finance manager, so I did. That was apparently the wrong thing to do as the finance manager was incredibly condescending, talked to me as if I was a child, and told me to go back to the salesperson’s desk. I did not feel welcome nor like I was a valued customer. I went back to the sales person’s desk for them to tell me that “there’s a process” - One I was trying to follow. I then overheard the finance manager say how much of a deal they were making off my sale. I felt even more uncomfortable. I couldn’t get out of there fast enough!! They won’t get my business ever again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Aiden is alway smiling and pleasant and is always willing

Aiden is alway smiling and pleasant and is always willing to do whatever is necessary to provide excellent service. A Great asset to your Team!

Aiden is alway smiling and pleasant and is always willing

Aiden is alway smiling and pleasant and is always willing to do whatever is necessary to provide excellent service. A Great asset to your Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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