Reviews
Write a reviewI'm unsure who are all leaving the 5 star reviews.
I'm unsure who are all leaving the 5 star reviews. My experience when coming in contact with this guy was nothing but a disaster. He barged into a conversation with his first words being; "so youre trying to strongarm" as I laughed at their blatant lowball offer for a trade. I was actually still working to buy a car but this guy not only ruined a salespersons "deal", he made my daughter cry (literally) and ramped up the "jerk" level. Obviously I reciprocated but in this instance he wasnt even part of the "deal" from the start and had no business interacting with me as I VERY early on told the salesman and another employee that Mood needed to exit the area. He cklaimed he "didnt have to"... Just a creep.
I'm unsure who are all leaving the 5 star reviews.
I'm unsure who are all leaving the 5 star reviews. My experience when coming in contact with this guy was nothing but a disaster. He barged into a conversation with his first words being; "so youre trying to strongarm" as I laughed at their blatant lowball offer for a trade. I was actually still working to buy a car but this guy not only ruined a salespersons "deal", he made my daughter cry (literally) and ramped up the "jerk" level. Obviously I reciprocated but in this instance he wasnt even part of the "deal" from the start and had no business interacting with me as I VERY early on told the salesman and another employee that Mood needed to exit the area. He cklaimed he "didnt have to"... Just a creep.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I was buying a car for the first time and the sales
I was buying a car for the first time and the sales person was personal, kind, understanding and took the time to explain things to me.
I was buying a car for the first time and the sales
I was buying a car for the first time and the sales person was personal, kind, understanding and took the time to explain things to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making my first time great
Buying a new car was a huge decision for me and Jordan
Buying a new car was a huge decision for me and Jordan was so patient and helpful throughout the whole process. He took the time to listen and calm any worries I had. This is my first Subaru and I love my 2024 Crosstrek!!
Buying a new car was a huge decision for me and Jordan
Buying a new car was a huge decision for me and Jordan was so patient and helpful throughout the whole process. He took the time to listen and calm any worries I had. This is my first Subaru and I love my 2024 Crosstrek!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall, the dealership was outstanding, they made it
Overall, the dealership was outstanding, they made it quick and easy for me the service department was a little less then desirable.
Overall, the dealership was outstanding, they made it
Overall, the dealership was outstanding, they made it quick and easy for me the service department was a little less then desirable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an amazing car buying experience with my Sales
I had an amazing car buying experience with my Sales Consultant Jordan Theurer. Bloomington Subaru is an awesome dealership. Everyone there was very attentive. I love my 2024 Subaru Crosstrek!
I had an amazing car buying experience with my Sales
I had an amazing car buying experience with my Sales Consultant Jordan Theurer. Bloomington Subaru is an awesome dealership. Everyone there was very attentive. I love my 2024 Subaru Crosstrek!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jordan was so helpful with trading in my 2006 Subaru
Jordan was so helpful with trading in my 2006 Subaru Outback for a 2021 Crosstrek. I had never been through the car buying process before, so it was very overwhelming for me, but he walked me through every step of the way which made things so much easier. I didn’t feel rushed into a decision which was something I was worried about.
Jordan was so helpful with trading in my 2006 Subaru
Jordan was so helpful with trading in my 2006 Subaru Outback for a 2021 Crosstrek. I had never been through the car buying process before, so it was very overwhelming for me, but he walked me through every step of the way which made things so much easier. I didn’t feel rushed into a decision which was something I was worried about.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It all worked out, Scott Putnam was great and was very
It all worked out, Scott Putnam was great and was very good with follow up calls.
It all worked out, Scott Putnam was great and was very
It all worked out, Scott Putnam was great and was very good with follow up calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was blown away by the service and professionalism of
I was blown away by the service and professionalism of everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutely 💯% GREAT but every single person I came in contact with was also very professional and courteous. Thank you for your wonderful dealership!
I was blown away by the service and professionalism of
I was blown away by the service and professionalism of everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutely 💯% GREAT but every single person I came in contact with was also very professional and courteous. Thank you for your wonderful dealership!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a lovely experience working with Henry to purchase
I had a lovely experience working with Henry to purchase a used car at Luther Bloomington Acura/Subaru. He treated me well, kept me updated through the process, and was an overall pleasure to work with! I’ve purchased eleven cars across four states over the last decade, and this was by far the best experience I’ve had.
I had a lovely experience working with Henry to purchase
I had a lovely experience working with Henry to purchase a used car at Luther Bloomington Acura/Subaru. He treated me well, kept me updated through the process, and was an overall pleasure to work with! I’ve purchased eleven cars across four states over the last decade, and this was by far the best experience I’ve had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Staff at Bloomington Subaru were friendly, kind, helpful
Staff at Bloomington Subaru were friendly, kind, helpful and understood my needs! Thank you all for your help!
Staff at Bloomington Subaru were friendly, kind, helpful
Staff at Bloomington Subaru were friendly, kind, helpful and understood my needs! Thank you all for your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car