Reviews
Every time I come for service on my car or my girlfriends
Every time I come for service on my car or my girlfriends car, they are quick, professional, and knowledgeable. They take that extra step to make sure your experience is top notch. Love the new inspection videos while they work on your vehicle too. Luther has the Best car dealerships when it comes down to it. Thanks for all you guys do!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for a followup service on the oil leaking valve
I went in for a followup service on the oil leaking valve cover and also a new issue with condensation on the intercooler/condenser that caused an engine stall on the highway during rain. Both issues were addressed promptly and repairs were made under warranty.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Luther Bloomington Acura really does a phenomenal job
Luther Bloomington Acura really does a phenomenal job with their customer service, and that is only the beginning of a fantastic customer experience only at Luther Bloomington Acura!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The receptionist at the front desk, a blond appeared
The receptionist at the front desk, a blond appeared appeared and annoyed when I asked her a question
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was nice for me to be at Luther Bloomington Acura
It was nice for me to be at Luther Bloomington Acura Subaru and I recommend to all my friends to go to
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The people are rude, the timing for service is
The people are rude, the timing for service is inconvenient, and there prices are incredibly inflated.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good afternoon. My name is Brandal, and I am one of the service managers here. I'm sorry that you had such a negative experience during your recent visit with us. I'm unable to identify who you are based on the information in this review, so without further information, I am unable to address your concerns. Please feel free to contact me Tuesday - Friday from 10:00 am to 7:00 pm to share any additional feedback that you may have. Thank you!
Staff were friendly and explained repairs that were
Staff were friendly and explained repairs that were recommended. Price of repairs provided before work began. Large comfortable waiting room complete with snacks available while waiting for repairs to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service at Luther is very good and with very few
The service at Luther is very good and with very few exceptions they hit the mark.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Chris did a great job and even asked a more experienced
Chris did a great job and even asked a more experienced colleague when he did not the answer to one of my questions. He took the time to get me the information I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went just as it should.
Everything went just as it should. Work completed on time. Service staff very helpful. Chris was excllent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair