Reviews
Great communication! Super fast and friendly. Beautiful...
Great communication! Super fast and friendly. Beautiful new facility. Well oiled machine at all stages.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Blrevell1971. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear every step of your service experience was executed to perfection! We appreciate your support and look forward to working with you again for your next servicing needs.
All I needed was an oil change but I received top notch...
All I needed was an oil change but I received top notch service. It was timely and the staff I worked with were very courteous and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear your service was completed to your satisfaction and met your expectations! We appreciate your continued business and look forward to working with you again in the future.
Very nice to work with and kept communication open....
Very nice to work with and kept communication open. Willing to go the extra mile
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Luther Bloomington Acura Subaru did a very nice job...
Luther Bloomington Acura Subaru did a very nice job servicing my RDX and communicating with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi MSMITH66. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear everything went to your complete satisfaction! We look forward to seeing you again for your next servicing needs.
They went out of their way to find a spot for mr to work...
They went out of their way to find a spot for mr to work comfortably
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Shirhaugen. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear staff took great care to accommodate a suitable spot for you to work while you wait for service! We appreciate your kind feedback and look forward to providing the same stellar level of service for your next visit.
Working with Mory was easy and pleasant! He answered all...
Working with Mory was easy and pleasant! He answered all of our questions, was timely, and made the process smooth. We love our new Suburu Ascent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service and the staff is friendly and...
Excellent customer service and the staff is friendly and very welcoming! Took time to explain what was need in my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dee. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear Anthony took exceptional care of you and ensured he was able to thoroughly explain recommendations for you. We appreciate your support and look forward to working with you again in the future.
Impressed with the Bloomington Subaru facility and...
Impressed with the Bloomington Subaru facility and especially the video sharing detail of my car by the service department
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi jaymz. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear you enjoyed the new technician-led multi-point inspection video! Transparency is an important aspect of our service processes, and we are glad that implementing this additional value to service has been well-received by many of our guests. We look forward to working with you again soon.
I was greeted with a smile, kept up-to-date on the...
I was greeted with a smile, kept up-to-date on the service, and was on my way in under an hour in a clean car. Terrific service by a professional group of people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi BJBEHR. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Shawn. Happy to hear he provided you with an outstanding servicing experience worthy of 5-stars! We appreciate your continued loyalty and look forward to working with you again soon.
My service appointment date and time was convenient and...
My service appointment date and time was convenient and my car was ready in under 2 hours
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi JESSICA.LINZEY. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Marvelous to hear Randy and his team were able to exceed your expectations and complete service in a timely manner to your complete satisfaction. We appreciate your continued business and look forward to working with you again soon for your next servicing needs!