Motorwerks BMW

Shawn Simonet and team, just awesome people. In and out in 100 minutes. They know how to make it all seamless.

The salesperson (Sonny Truong) was courteous, professional, and helpful from start to finish. I definitely recommend him

Absolutely amazing, great care, support and a place to called home. I would recommend Motowerk to anyone because they’re good at what they do.

Everyone at Motorworks, was friendly, helpful, and patient. The client lounge had snacks (a necessity in a lounge 😉) comfortable seating and HGTV on. ⭐️Morgan Frisch, my Client Advisor was Amazing, Understanding and Helpful. ⭐️Nolan Tadevich took us on the test drive, and showed nerves of steel, as I took the vehicle through my check list, of how the vehicle responded to my driving. He also did a final detailing on My 2020 GMC Acadia Denali. It was spotless but the extra step to put the floor mats in was a nice touch. ⭐️Mandy Montgomery was a Joy to work with. Explained everything about my contract and answered my questions. Everyone was Amazing and I felt like I made Friends for life. LOL They made the ENTIRE experience so Pleasant and Easy. ❤️ If you are looking to purchased a vehicle, Definitely check their website and take a drive over. You will NOT be disappointed.🥳

I took my 2020 Hyundai Palisade Limited with intent to trade for an Audi Q5. I had been to the dealership the day before and completed a test drive of the Audi. The salesperson and I agreed to an appointment the following day, for them to complete an assessment of my trade-in. When I arrived, I waited about 25 minutes until the salesperson came back to me with a trade-in value of $12,500. Kelly Blue Book suggested at least $19,000 for a "fair condition" of my vehicle. The salesperson took me out to my vehicle and pointed out several spots of sap on the car along with some surface scratches. He told me that they would have to strip the car of its paint and repaint it in order to repair the damage. There was no other concerns with the car, mechanically or otherwise. I left the dealership and went to O'Reilly Auto parts where I purchased a $15 tar removing spray that immediately removed the tar. I communicated this with a salesperson that evening but his response was less than suitable. I will not go back to BMW motorworks, despite the fact that my family has bought several cars from this particular dealer. I am a single mother and I made it quite clear to the salesperson that I did not have time for games. Offering me $7,000 less than the worst value on my vehicle is a complete joke. I do not appreciate being taken advantage of and that is exactly what happened. In the end, I am quite pleased that I did not purchase the Audi Q5 from this location and instead have chosen a different dealership where I am more than satisfied.

Sebastian Elorriaga from Sales, Tristen Her and Anita Afanasyev from the Genius team, Mandy Montgomery from Finance, and Lara Olvera-Velenchenko from management were all incredibly kind, helpful, and a pleasure to work with while helping me choose and purchase my new X2. The entire process was smooth and enjoyable, and I truly appreciated their clear communication, professionalism, and exceptional customer service throughout. Overall, it was a great experience, and I would absolutely recommend this location to my friends and family.

Liam Frey at Motorwerks BMW in Bloomington MN helped me evaluate and decide on a new car. He listened and heard! He was knowledgeable about the mechanics and technology. I bought a 2026 BMW X1 x28i with the M Sport package. I absolutely love it and would highly recommend Liam Frey. Cheers, Amy

Shawn Simonet and his team were great to work with. Followed through on everything they committed to verbally and provided the best buying experience I’ve ever had. Will definitely work with them again.

Clean,welcoming,effective,efficient, adaptable, customer service oriented. Wonderful experience, Big thank you to sonny!

Professional, friendly, efficient, welcoming, good advice, striving to be the best, great communication, excellent customer support