Walser Buick GMC Bloomington

Kind, upfront pricing. Finished in a timely manner . Explained what maintenance we would be needing next

Fast and reliable. No long waits for appointments. Very prompt when you show up for service work.

Ordered a 2025 GMC Sierra 3500 HD AT4, the truck is everything I wanted and turned out awesome. My experience with the sales department was less then desirable. There was virtually no communication along the way as I was told I would receive updates during the build process. When I would try to reach out to get updates my salesman was hard to get ahold of and the other sales team did not seem to know what was going on either. We had a appointment at noon to pick up the new truck and do the trade in process of the old one. When we arrived our salesman was not even at the dealership he showed up 30 minutes late, and that is not the worst of it we didn't get out of the dealership till 6:15 that night. I cannot believe it took over 6 hours to complete this transaction. Very disappointed in the customer service aspect from the sales department.

Great used truck buying experienace. Awil is coiurteous, professional, and knowledgeable. Promptly took care of a couple of minor issues after the sale.

Very nice waiting area. people were friendly and professional. Completed work ahead of schedule.Will return to Walser for next service.

Great dealership would recommend highly go for all my service and repair needs. 100% satisfied

Staff are always polite, professional and personable. Service work was completed as stated and recommendations are clear. Would recommend this dealership for service.

Terrible from day 1 when they "forgot" they had my car for weeks and it just continued to go downhill from there.

The Sales dept was great. The Service dept. needs improvement with communication, professionalism, and customer service.

Dealership is a very welcoming environment. Felt nk pressure when working with the sales staff. 2nd car purchased from Walsar.