Reviews
Traded in a used vehicle and purchased another one was
Traded in a used vehicle and purchased another one was told I had to have 2 key fobs but them was told they only had one for the vehicle I was purchasing.when asked I I could get a second key had no response . After leaving called 3 times about purchasing another key and never received a call back. Poor customer service!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Brought car in due to air conditioner proble.
Brought car in due to air conditioner proble. It was replaced in the time prime that was processed. Brian Olsen was the service advisor kept me informed of the status for the repair. Great job. Very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shout out to salesperson Olivia!
Shout out to salesperson Olivia! We came in to pick up a used Jeep a dealership I drive cars for purchased. Went to their extra lot and the Jeep battery was dead. Came back and met Olivia. who got 2 battery chargers. came back out with us and jump started the vehicle herself as there was a special procedure for the jeep. Very pleasant and personable even though there was nothing in it for her. Would recommend her to anyone. Thanks Olivia!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I knew the exact spec I was looking for and initially was
I knew the exact spec I was looking for and initially was hoping to buy/trade in completely from an online retailer to skip the in person transaction. I have new born twins at home and didn’t have hours to spend in a dealership. I found the exact spec I wanted at Bloomington Jeep, got in touch with a salesperson, Brennen, almost immediately. I communicated to him I need a fair trade in a value and have limited in person time and need to be in and out quickly for this all to work. No exaggeration I spent maybe 20 minutes inside the dealer and was headed home in my new rig. Each person I interacted with seemed competent and friendly and overall my experience was 10/10. Already am referring some friends to this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole team was so awesome!
The whole team was so awesome! Brennan was amazing at explaining everything about the vehicle I wanted, the process was really fast, Don in finance was SUPER helpful in finding a deal that worked for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They have always been very helpful and courteous.
They have always been very helpful and courteous. I’ve used them for many years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and professional staff.
Excellent and professional staff. Appointment when very smooth and quick. Lounge is comfortable, clean, and
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellant service and very professional.
Excellant service and very professional. Got the work done quickly and got me on my way much sooner than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very friendly and knowledgeable sales, finance
Very friendly and knowledgeable sales, finance departments. We traded for new, and we were in and out with new vehicle . Jay was very helpful with our request in the trade and purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They refuse to give the 2nd key when you purchase a used
They refuse to give the 2nd key when you purchase a used vehicle. Go to someone else!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car