Luther INFINITI of Bloomington

I would like to thank Dan Sommerfeld and crew for the service they performed on my 2023 QX80 January 6th and 13th. I enjoyed working with Dan he is very knowledgeable and conscientious. I came in for 30,000 mile service and they found the climate control fan needed to be replaced and the drivers seat frame needed to be replaced (it would not stay in selected position since the car was new). The service took two appointments, so I thank them for their patience and quality work.

We wish to thank Rudy and Lance for their help last week. We give them a 10 for their service! They are very patient and knowledgeable of explaining our Infinity bells and whistle.

I have leased my second QX60 and cannot wait to return it. I had a bad experience the first time so was stupid to lease again. The customer service is poor, it takes way too long for an oil change (3 hours!), the car has a bunch of technology glitches, and I had to replace breaks and tires on both before 30,000 miles. I have leased 7 cars and have never once had to replace anything on other makes other than Infiniti. I discourage anyone from purchasing.

Steve was the best. Not pushy helped us out in many ways. He made buying our Rav 4 Prime very easy and went super smooth. Thanks Steve and Luther staff.

Brad is a friend of a friend so I came here looking for a Toyota Tundra and he mentioned his brother or brother in law having one and loving it. He was straightforward about the downsides of that truck and gave several reasons why he would or wouldn't pick a specific truck on the list we were looking at. A year later when I asked him how I should go about selling the truck after some things changed, the first thing he told me was that I'd get way more for it selling it on my own and if I did bring it to a dealership I shouldn't get anything more than an inspection and market value appraisal. Those friends of friends don't always work out, but Brad was great! Any time I purchase through a dealership I will contact Brad first, even if I live in a different state.

Steve is the best to work with. His kindness and attention to detail are unparalleled. He was able to find the perfect vehicle for us in our desired price range and explained everything along the way. We will never buy from anyone else

If you need a dealership to provide excellent service and customer care with people who you can trust and rely on, look no further than Luther Infiniti of Bloomington. My husband and I recently worked with Chris in sales and Tony in finance to purchase a used SUV and they were exceptional to work with. Chris and the General Manager, Joe really took time to listen to our needs, go out of their way to find us the perfect vehicle to suit our needs and ensure we were taken care of. We cannot recommend this team and dealership enough! Whether you're in the market for a new or used car, Infiniti or something else, this is the place to go! Customers for life :)

Competitive pricing, very helpful sales pros, clean and modern dealership, actually drove me home in the car.

Completed timely and Rudy and Craig were very helpful in getting the job done even with ordering the part.

Lance is truly one of a kind. Will never take my vehicle anywhere else while he is at Infiniti of Bloomington.