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Luther INFINITI of Bloomington

(356 reviews)
Visit Luther INFINITI of Bloomington
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (651) 323-2254 (651) 323-2254
Used (763) 634-8265 (763) 634-8265
Service (763) 634-8239 (763) 634-8239

Reviews

(356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther INFINITI of Bloomington from DealerRater.

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Always a great experience and swift and prompt and quick

Always a great experience and swift and prompt and quick to get done. Never had one issue at all. Always a pleasure to do business with Infiniti of bloomington

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chloe7639, we are so pleased you enjoyed your visit to Luther INFINITI Of Bloomington!

Great people to work with.

Great people to work with. Listens to what you need and doesn’t try to sell you what you don’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. Your wonderful feedback and rating mean a lot to us.

Very friendly, clean, professional.

Very friendly, clean, professional. I was surprised at how inviting it seemed. Not stuffy. I enjoyed seeing the people all working together

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team!

Excellent about following up my concern in squeezing me

Excellent about following up my concern in squeezing me in for a appointment on an urgent basis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dstein470, your satisfaction is our top priority.

Lance always takes care of us.

Lance always takes care of us. He is efficient, transparent about what service needs to be done and very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Emilyvenell, thank you for your kind review; we are happy to pass along your comments to Lance and the team here at Luther INFINITI Of Bloomington!

Lance is great and helpful.

Lance is great and helpful. And he was really awesome. He is very good at updating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

The drop off process was very smooth but there was a

The drop off process was very smooth but there was a delay in finding out about some additional repairs. Once that got resolved things moved along but I had to call back to find out when the car would be ready. That's not typical based on past service appointments.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Eric, Thank you for the feedback. We are always looking to find a way to improve our process. We appreciate your business.

Brittney was good to work with.

Brittney was good to work with. Very knowledgeable and helpful. Service was quick and done well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

This dealership is always very clean.

This dealership is always very clean. The employees are very personable and My car is always taken care of right away and brought me in better condition than when I delivered it. Floor mats are cleaned. Vacuumed very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Reid, Thanks for taking the time to let us know how we did. See you next time.

It is a very helpful, low-pressure environment to check

It is a very helpful, low-pressure environment to check out new cars. Enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!