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CarWise Gurnee

(1,652 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Awesome place

We've had a pleasant experience at Elite Motors. Alejandro is a cool and honest guy and the rest of the staff is very friendly. I recommend this place to anyone who wants to buy a good quality and reasonable priced car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Service!

Tom did an amazng job getting me approved for a loan. He was very kind and made me feel welcomed. He also helped me get the necessary features. 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing experience!

My fiancee and I are both 22 years old and neither one of us had good credit. For the past 2 years we have struggled finding a dealership or bank that would approve us. Finally we found Elite Motors in Mundelein and Bryson Burnside was able to help us accomplish this dream and now we have a beautiful Audi A3!!! Thank you very much Bryson! We will definitely be coming here for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Positive Experience

Jorgen was informative, helpful, and customer orientated. He really made the experience easier. My first time buying a vehicle out of state.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

I've really enjoyed working with Elite Motors, (Jorgen P). He made the process really easy and I was extremely pleased. He was very knowledgeable and was there every step of the way. I couldn't have had a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JAMES FORST

I BOUGHT A 2009 KIA RONDA FROM ELITE MOTORS TODAY 2/17/20017. I WAS GIVEN A FREE OIL CHANGE WHEN IT IS NEEDED. I AM A SUBSTITUTE TEACHER AT NORTH CHICAGO COMMUNITY HIGH SCHOOL DISTRICT 187. I TEACH ENGLISH. CHEMISTRY, SPECIAL EDUCATION FOR FRESHMAN, SOPHOMORE, JUNIOR, AND SENIORS. I HAVE IN THE PAST TAUGHT CONSUMER MATH, CONSUMER ECONOMICS, FOUNDATIONS OF INFORMATION TECHNOLOGY, BIOLOGY, EARTH SCIENCE, PHYSICS, ALGEBRA, GEOMETRY, THRIGMEOTRY, CALCICUS, WORLD HISTORY, US HISTORY, AMERICAN GOVERNMENT, WOOD SHOP, AND OTHER CLASSES IN THE PAST EIGHT YEARS AT NCCHS. Thank You JOEY G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall Great Experience!

Overall, great experience! Jorgen was FANTASTIC Not pushy, easy going, very knowledgable, and an overall pleasure to work with. The general manager and the finance manager were also good to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Simple, laid back, no pressure

Bryson was very friendly and straightforward. He was easy to talk to and the entire experience was pretty nice. I'd recommend going to see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A quality car and quality transaction.

Based on the reviews I had read I had high expectations for Elite Motors and those expectations have been met! II dealt on the phone with Kristine, TJ, Jorgen and Joseph. I flew in from out of state and was met by Jorgen who was professional, attentive and accommodating. The LS 460 itself is in fantastic condition and I couldn't be more pleased. A great experience all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best experience in dealership

Jorgen was so polite and natural in handling relationship with customer needs. Was very satisfied as a customer and will return to buy again. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.