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CarWise Gurnee

(1,652 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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AWSOME SALESMAN // JOEY G

JOEY G WAS A TRUE GENTLEMAN AT EVERY ASPECT DURING THE SALES PROCESS AND VERY DIRECT TO THE POINT NO NON-SENSE THANK YOU FOR THAT .... GREAT PLACE TO BUY A CAR WITH SPEACIAL CREDIT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THANK YOU JOE G

THANK YOU ELITE MOTORS AND JOEY G !!! YOU HAVE CHANGED MY LIFE , YOU TRULY ARE A DEALER FOR THE PEOPLE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience!

Very nice and helpful. I would recommend this dealer and sales rep to everyone. He was very friendly and made the buying experience very easy and enjoyable. If you ever come in, either just browsing or buying, I recommend you to speak with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Can trust to buy online and out of state

This is the second truck I have bought with them. The first has lasted me 7 years and is still going and I am very hard on them. I am an out of state customer and I put money down with out even looking at the car. The truck I bought has 90,000 miles on it and drives great so far. There was a couple things about the cosmetics of the truck I wasn't thrilled with and let them know while I was there. But I couldn't stick around at the time to deal with it so I bought the truck thinking that was the end of it. I got a call 2 days later from there management following up with me and telling me they wanted to make sure I was taken care of and they were able to meet my needs. Very few (or no other) used car dealerships would even take the time and effort to follow up and do that to make sure you feel good about your purchase. This shows they aren't just there to move cars but to take care of there clients. Will be looking here first when ready to buy my next truck!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Overall Experience!!

I had been researching new trucks for a couple weeks and saw one at I had liked at Elite Motors in Mundelein so decided to go in on Feb 10th. Upon arrival my wife and I were promptly greeted by Bryson as soon as we walked in. I informed him about the truck we were there to see and he immediately went to grab the keys so we could take it for a test drive. Took the truck out for a drive and Bryson was very informed of the vehicle features and specs and was pointing out different things I knew (I knew obviously because i had been looking at the truck and researching it for a good two weeks lol) The Truck was great!! We got back to the dealership and started to talk numbers. Bryson and Elite were able to get me a great rate and right where I wanted to be with the downpayment I had. Signed the papers and bought my first new vehicle since I was 20 (I'm 36 now haha) Overall the whole experience was great and very comfortable for someone like me who doesn't do this or make big purchases very often lol. I would 100% recommend Elite Motors (and especially for Trucks as they had some of the best quality and priced trucks in the greater Northern Chicago land area) Thanks Elite Motors and Bryson and keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

The best place in town

It was great work with Alejandro. He helped up me get into a 2015 Elantra. I'm so glad he help me today highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

best dealer experience

Jorgen made this experience easy and hassle free. He understood our needs and help explain things. Walked us thru the next steps of the dealer process to help us get out the door quickly to enjoy our new vechicle. Definitely will recommend and return back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

GREAT EXPERIENCE

GREAT SALESMAN, GREAT CUSTOMER SERVICE, JUAN MEZA GREAT MANAGER WILLING TO WORK WITH YOU. I WILL RECOMMEND THIS DEALER TO FAMILY AND FRIENDS GREAT DEALS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2nd purchase. Great selection.

This was my 2nd purchase with Elite. They have a great selection of luxury cars at great prices. Would recommend to anyone looking for a hassle free purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Personable!

I Really Enjoyed The Service At Elite Motors. Bryson The Car Dealer I Worked With, Was Awesome. Felt No Pressure To Buy. Overall Experience Was Great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.