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CarWise Gurnee

(1,649 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00pm to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Fantastic

Great staff great place! I had no problem coming in and purchasing a vehicle friendly staff and was satisfied with my purchase!I would definitely recommend this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent. Very helpful

Bryson was very helpful and extremely precessional. He happily showed my around the dealership to any vehicle I was interested in. He helped get the best deal I could get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good

Very friendly and to the point. Had all information I needed to know. Was very helpful and also was not pushy towards a purchase. Socially approachable and easy to talk to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2013 SRX

This is the second car that we have purchased from Elite Motors. Both Tom and TJ went out of their way to make the purchase of my SRX an enjoyable and successful transaction. Elite Motors had a great selection of SUVs to choose from at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Buying Experience!!!

Great first car buying experience! Worked with Jorgen and he was very nice, patient and helpful. Explained everything and didn't pressure but let me know all the details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Enviroment!

Jorgen did an amazing job. Kept it fun and everyone was friendly! Got me in and out quickly in a nice car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, friendly people no pressure.

Alejandro and Alissa were very helpful with my car purchase. They were very knowledgeable and put no pressure on me. I will definitely be back next time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Bryson and TJ were very professional and helpful in getting us the best deal for our budget and credit history. Thank you for making this a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

Bryson took very good care of us. We came in looking for an SUV for my German shepherd to be able to fit in. He helped us find a car that worked for my income and it was very fast and a good environment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Knowledgeable, social, and extremely helpful

Going into the dealership, we weren't expecting much besides being prospective car buyers. A few hours later, I am nothing less than impressed. He knew a large variety of knowledge of the car we were looking into, he was very social and had a very likable personality. There's no doubt that he made me very happy at the end of our visit and purchase. Hopefully, he'll be there in the future of obit from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.