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CarWise Gurnee

(1,649 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Excellent Experience with JP!!!!

We found the vehicle we wanted, online. Went in to see the car and JP assisted us. No pressure sales approach, plus knowledgeable about the vehicle. We have had the car for over a month, and we are very satisfied! Talked to John Paul more than once since the sale; he is very friendly and personable. What a joy working with John Paul! This was a GREAT experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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ELITE MOTORS /// JOEY G GREAT CUSTOMER SERVICE !!!

GREAT JOB JOEY G , GREAT DEAL THANK YOU ELITE MOTORS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 ML320 BLUETEC

I called on a car that was active on the internet and the person on the phone confirmed that they had it on the lot for sale. As I had an hour round trip plus the cost of a babysitter; I was quite disappointed when I found out that they in fact did not have the car. However, when manager TJ Abell found out what had happened; he sincerely apologized and took care of it to my satisfaction. His ability to reach out and make things right are signs of good integrity at this dealer ship. Will consider them for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great inventory with great service

I came in to trade in my Town and Country and bought a beautiful Toyota Sienna. Alejandro was great. Answered all our questions and made the process go smooth. Come get your car here and ask for Alejandro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

THANK YOU JOE G

WORKED WITH JOE G MY FAMILY BAUGHT 2 CARS FROM JOE G AND WE ARE VERY HAPPY WITH OUR PURCHASE JOE G IS THE MAN !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Friendly!!!

Overall great experience in buying the car. Love the car. The sales adviser Jorgen was a fantastic resource. He was very approachable and built a good rapport where I could trust him and tell him what I wanted and he worked with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!! Super Nice

Had very great service from the entire staff, in particular Jorgen. Jorgen was never pushy and although I came in not really looking like a serious buyer I ended up buying a 2009 Ford F-150 and he gave me a lot of his time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ELITE MOTORS /// JOEY G GREAT CUSTOMER SERVICE !!!

HI MY NAME IS BRENDA JOHNSON I JUST WANT TO SAY THAT JOE G WAS A TRUE SALESMAN COMPLETE PROFESIONAL , EVEN THOUGH WE WERE NOT ABLE TO MAKE A DEAL HE EDJUCATED ME ON WHAT I NEEDED TO NEXT AND I WILL DEFINATELY BE BACK WITHIN ACOUPLE WEEKS , THANK YOU JOWE G AND ELITE MOTORS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joey and JP

I bought 2 cars from them and keep coming back!! What an amazing dealers. Ill be buying a truck soon for my wife! Keep up the great work GUYS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new GO TO

I've purchased a couple cars in my day and bounced around from dealer to dealer. Elite motors has the full package and John Paul was the icing on top. He was extremely easy to work with, wasn't your average joe.....I take it he's been doing it a while. My new baby is sitting in my garage as we speak and I owe it all to elite motors and John Paul. Will return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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