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CarWise Gurnee

(1,649 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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ELITE MOTORS /// JOEY G GREAT CUSTOMER SERVICE !!!

Joey was great! The service and help all of the staff gave was also great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people

Would recommend to all friends and family. No pressure at all, unlike many others we visited. Christian, our salesman was very nice, and what we liked the most was he was honest. If he didn't have the answer to our question, he told us that, instead of trying to struggle through it and possibly giving us incorrect info. They are tough negotiators though, so be aware. Mainly because their prices are already better than most. Our buying experience was great. We left with exactly the feeling anyone would want after buying a car. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Elite Motors

Salesman Joe G. Took us for a test drive. Came inside to negotiate. Joe was pleasant, manager did not counter offer and shook are hand and said good luck. Joe was aggressive and got us back in from the parking lot and we were able to come to an agreement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ELITE MOTORS /// JOEY G GREAT CUSTOMER SERVICE !!!

The Sales man was great, Manager was somewhat ok. Manager shook hands and we cordially parted ways but the sales man helped us to come to an agreeable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joey G great man

I was approved I cant believe it thank you joey g thank you elite motors you are the best around thank you happy holidays ... I would recommend all of my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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GREAT JOB JOE G //// Elite Motors

GREAT JOB JOEY G THANK YOU SO MUCH FOR OUR 2012 HYUNDAI TUCON ELITE MOTORS GETS THE JOB DONE EVEN UPSIDE DOWN ON MY TRADE THEY GOT IT DONE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience

I truly enjoyed my experience at Elite Motors. My 1997 Ford Expedition crapped out on me so I needed a new vehicle. They got me into a 2007 Dodge Nitro with low miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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VERY PROFESSIONAL

DIDN'T BUY BUT VERY PROFESSIONAL ELITE MOTORS THE SALESMAN JOE G WAS VERY NINE AND EXPLAINED WHAT I NEED TO DO NEXT AND I WILL BE BACK TO SEE JOE G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Experience!

Awesome service!! Jorgen helped get me a great deal on a car I loved. I would definitely refer them to friends, family and anyone else looking for a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joey G /// ELITE MOTORS

Joey G was great, from the time we came through the door. Every step to buying the car was nice and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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