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CarWise Gurnee

(1,648 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Awesome Experience

I had a great experience buying from Elite Motors. My salesman Jorgen was a big help. He made process of buying a vehicle easy and comfortable. I'm thrilled about my new 2015 Hyundai Elantra. They get 5 stars at least!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not your normal car buying exeperience...

I had the pleasure of working with John Paul on a recent car purchase. He made the whole process so easy and transparent! He really is a breath of fresh air in an industry most people are leery of. Highly highly recommend John Paul for anyone thinking of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Cadillac CTS Purchase

Great service! I was looking for car and I compared it other dealers in the area and the prices were lower and the process was fast and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Preapproved and on the road in no time!

Was preapproved over the phone and came in for a test drive. John Paul was extremely knowledable and got me a great deal on my new Audi. Would highly recommend working with John Paul with elite motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

Our experience was wonderful! Alex treated us like friends, he was very professional and answered all of our questions. We highly recommend Elite Motors and our salesman Alex! Finance helped us out more than we ever could have imagined. Every person that interacted with us was wonderful .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Decided to purchase used instead of new for the first time

So I've always been the guy to buy my cars brand new. This time around I decided to let the guy before me take the financial hit. I really was surprised from the minute I walked into the door at elite motors. Friendly secretary named Monica greeted me followed by my sales associate John Paul Comis. Was undecided between 2 vehicles that I have been searching for. Test drive both vehicles and it became obvious soon afternoon I would be the new owner of my mercedes Benz ml350. xxxxxxto John Paul for making it efficient, he even threw in a free oil change. Cool dude. Highly recommended elite especially John Paul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not too shabby

Our visit to Elite was positive. My wife and I were able to find a vehicle that fit our needs and Chris was honest throughout the entire prices and was able to answer or get answers to questions that we had. He was very polite and professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Awesome experience.

First time car buyer. Alex parker helped me with everything. No shady sales people here. All honest and there to help. Will come back for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Joey G /// ELITE MOTORS

Could not have been easier to buy a car from these guys. Joey was very helpful in working with us to make the deal happen. Thanks to Steve for finalizing the deal, and making the entire experience a good one. Highly recommend Joey and this place if you are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joey G /// ELITE MOTORS

Joe was a very informative sales associate, he was very willing to show me several cars to ensure I was happy with my selection. I would recommend working with Joe and Elite for your next luxury auto with an affordable price. The staff and owner to get the best deal on your next used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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