Skip to main content

CarWise Gurnee

(1,637 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00pm to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

Want to share your experience with this dealership?

Write a review

great customer service

very cooperative and patient with customer, also very helpful showing various cars not just one. thanks Jessie Garcia great customer service.#100

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

THE BEST experience EVER

GO TO CHASE!!! He will hook you up ..Very caring and professional. He made sure I left with an awesome newer model with car low miles. I LOVE CHICAGO AUTO LOANS...They give hard working people second chances to ride clean. YOU WILL NOT BE DISAPPOINTED , Chase is THE MAN. He gets the job done. Check them out and ask for him...Thanks Chase and Chicago Auto Loans! A Blessing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

THANK YOU CHICAGO AUTO LOANS & JORGEN AND KEVIN K!

I had a really awesome experience purchasing my first car. Everyone was very informative, friendly, and helpful in the important decision I had to make. The sales man Jorgen was very friendly and did not make me feel pressured into a specific vehicle. They went above and beyond with accommodating me and my dog Dylan! I would recommend anyone looking for a good quality car come here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

absolutely perfect

so happy i found this place... we had been looking for a used ford f150 for about 4 months and when i found this place they had 2 that i wanted to look at... ended up buying 1 of them and it's wonderful.. our sales guy was great... funny and didn't give us the "typical" used car lines... very honest and seemed genuinely grateful for the sale... we will be trading in our other vehicle towards the end of summer and we will definitely check out what they have in the future!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Impressed

Visited Elite Motors with my aunt and it was worth the trip. John C. made the purchasing experience for my aunt very easy. When I'm due for another vehicle I will make it a priority to visit Elite Motors, very helpful in car buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jorgen was very helpful and friendly.

We came into the dealership looking for a vehicle. Jorgen was very helpful in helping us decide on what would be best for our needs and price range. We would highly recommend this dealership and Jorgen to anyone we know that is looking for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great people and great service

Got to say they made me feel comfortable and try there best to work on my sale. I glad to sale the sale was complete and I'm happy. Mark and Jorger where great sales man and recommend to these guys, they will help you through the precess.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Worked wonders

Kevin and Jessie were huge help working with me and my sub par credit. They were able to get me the car I wanted and drive home the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Car Buying Experience!

Great Car Buying Experience! It was a Great Experience!! The Elite Motors team was very helpful to me, and along with being patient, they were real professional !!! I would absolutely buy another car from Elite!!!!! Scott was WONDERFUL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Perfect Car - Great Customer Experience

Ralph Puccinelli was very capable, caring and enthusiastic to work with during my car buying process. He was personable and fun to work with as I evaluated several cars. Ralph, ultimately, helped me identify the car of my choice. It is an awesome car and met all my needs of being zippy, AWD and affordable. I also had a great experience working closely with Kevin Moore on the Finance team. Many thanks to Ralph and Kevin for their great customer support during a my interactive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No