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CarWise Gurnee

(1,651 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,651 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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LIARS!

LIARS! spent alot of time inspecting car and dealing with salesman. was ready to sign for the truck , they told me i had to pay $1000 EXTRA (above the agreed price) for lojack system i did not want or ask for. i will NEVER go back to these sleazebags.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Not a good experience.

Not a good experience. I would look elsewhere. Pay attention to numbers after the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

muy buen trabajador me atendió muy bien a mi y a mi

muy buen trabajador me atendió muy bien a mi y a mi familia gracias por cumplir mi sueño muchas gracias se lo recomiendo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I decided to sell my wife's car and was in touch with

I decided to sell my wife's car and was in touch with Thomas. I did most of the negotiating remotely but brought our Rover for the final check and evaluation. We agreed on a fair price, not less than he promised before, and I got all the papers and money transferred the same day. Superb service. I wholeheartedly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Come check out Alex D at Car Wise .

Come check out Alex D at Car Wise . He was very helpful and patient. . It's been a while since I purchased a car at a dealership and he was the made for the job . Awesome dealership. People here are amazing .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

CarWise Gurnee is the place to go if you want a

CarWise Gurnee is the place to go if you want a dependable used car at a great price. I'm enjoying testing the 2019 Wrangler and thinking of taking it next week. Wish to thank the team for making my experience so smooth and delightful. Will add my remarks after the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

William, my sales assistant, was very friendly and

William, my sales assistant, was very friendly and patient. I checked out BMW, Mercedes-Benz, and Lexus, and was set on an X3 until I test drove a 2021 X5. Wow! This SUV is unbelievably comfortable and smooth. I plan to come back with my wife to be sure, she likes it as much as I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very nice dealership.

Very nice dealership. Everyone was very helpful and was very patient to every question I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The finance manager, Amy, did a great job helping me with

The finance manager, Amy, did a great job helping me with the vehicle purchase. It was the first time I got a car credit, and without her support, I definitely would have overpaid. She explained everything clearly and went above and beyond to ensure the best monthly payment for me. I am planning to finish the purchase at the weekend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I went to their car lot just because was passing by,

I went to their car lot just because was passing by, thinking about a car purchase in mid-spring, and had a free hour. Many of the cars were priced within my budget. The choice puzzled me a bit. Definitely, will come again with my fiancé to help me choose the optimal one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.