CarWise Gurnee

Doug, my sales rep, was very friendly and helpful during my both visits, including one with my wife. She approved my choice of Q7 Audi and after that Amy, the financial consultant, expertly assisted us with the car loan. Everything went smoothly, the entire team provided outstanding service.

Doug, my sales rep, was very friendly and helpful during my both visits, including one with my wife. She approved my choice of Q7 Audi and after that Amy, the financial consultant, expertly assisted us with the car loan. Everything went smoothly, the entire team provided outstanding service.

The entire process, from having a Kia test drive to the eventual purchase agreement, was pressure-free and straightforward. The staff are incredibly supportive, especially, Marco. I strongly suggest this place.

I was grateful for their accommodating approach and the good price on my traded-in Kia. It took less than 2 hours, including the trade-in formalities and all the papers.

Highly recommend staying away from this automotive dealer. I have called four times over three days.....spoke to a receptionist...sent email with trade as well as texted the pictures, vin number (2022 Jeep Weangler Rubicon) and cannot get a call back. I would've been their easiest sale all year because my wife really wanted a vehicle they have....but can't get a return call. Can't imagine how poor the customer service would be if I actually had a problem I needed resolved....and I've been buying and doing business over the internet for 20 years.....this is the first negative review I've ever left. And I've had some bad experiences....but nothing as poor as this in just trying to get a return call.

Lance John worked with me. He knows his stuff and was an absolute pleasure to work with while choosing my dream car. I bought Tacoma here.

Buying my Nissan Murano was a great experience, thanks to Antoinette and Alexis friendly and helpful service. They made the whole process so easy!

LIARS! spent alot of time inspecting car and dealing with salesman. was ready to sign for the truck , they told me i had to pay $1000 EXTRA (above the agreed price) for lojack system i did not want or ask for. i will NEVER go back to these sleazebags.

Patty did a great job in explaining all aspects of the transaction, from test drive to credit options, and Amy assisted me with the car loan approval. I recommend looking into Car Wise if you need a car; they will work with you and make sure you’re happy.

Not a good experience. I would look elsewhere. Pay attention to numbers after the deal.