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CarWise Gurnee

(1,633 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Car buying

Leavon Head was knowledgeable and helpful. Got the truck i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greatest experience ever !!!!

Chase provided Awesome service!! Very willing to work with you. elite gave Offers you can not refuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Newer car at elite motors with kiarnan

My choice was wonderful. The staff made my day not only friendly but professional. If you are looking for a car.. please come and see Kiaman M . or any of the staff.. fast , easy and ride off with a great car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awsome Dealership, Awesome Cars and Awesome staff

Nice people , nice place to buy a car, treatment of customers is extremely nice, Chase helped out alot especially with the financing go see Chase And the incredible Elite motors staff 5 Stars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'M VERY HAPPY WITH MY F-150 THAK YOU "EL VAQUERO"

I highly recommend this dealership. They do everything they can to get you in a vehicle. Thank you very much Gerardo Rojas (EL VAQUERO) ILove my pick up truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THANK YOU GERARDO ROJAS (EL VAQUERO)

I JUST BOUGHT A CAR FROM THIS DEALERSHIP AND AM VERY SATISFIED WITH THE CUSTOMER SERVICE .I RECEIVED FROM EL VAQUERO.. GERARDO HE WENT OUT OF HIS WAY TO HELP ME OUT.I WENT ON LABOR DAY TO LOOK AT A VEHICLE AND REALIZED BY THE TIME I GOT THERE THEY WERE GOING TO CLOSE. I DROVE FROM CHICAGO TO MUNDELEIN JUST TO LOOK AT THIS VEHICLE..GERARDO WALKED UP TO ME AND ASKED IF I NEEDED HELP. I TOLD HIM I WANTED TO LOOK AT A CERTAIN VEHICLE WITH OUT HESITATION HE SAID I'LL GO GRAB THE KEYS FOR YOU,SO ME AND MY FAMILY LOOKED AT IT TEST DROVE IT AND HE MADE A BILL OF SALE FOR ME.HE STAYED LATE TO SHOW US THIS VEHICLE IS THE MAIN REASON I APPRECIATED HIS HELP... IF YOU WANT TO BUY A CAR OR TRUCK TALK TO (EL VAQUERO) GERARDO ROJAS...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gerardo helped me get Great Vehicle

I was helped by Gerardo and he was knowledgeable, patient and kept my best interest in mind: I would buy again from him. The staff is friendly. I didn't feel like I usually feel at a used car dealership. I felt calm and able to make a decision without feeling pressured in any way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Truck purchased with issues, but elite takes care of it

Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthly payment. Bryson was a pleasure to work with. We never felt any hard selling tactics . He was personable and easy to work with. One small issue did occur, While driving the dodge home , the caliber seized and caught fire. Called elite motors right away and they had the truck towed within an hour and completely took care of the issue. A few days later we heard a knocking sound while turning left which was occurring on the same side of the caliber issue. Elite also took care of that no questions asked.. We've had nothing but a very pleasant positive experience and will make sure to tell family and friends, as well as community members to seek out Elite motors for their vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience

I really had a great experience at Elite Motors. I bought my first car through them. If you are going to buy a car from them I would go see Jorgen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Experience , !!!!!!!

Chase did a great job of patiently finding the car we liked and then got the deal done for the price we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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