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CarWise Gurnee

(1,633 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Thank you Alex Parker

Vary happy with my new car and my sales person Alex Parker. Highly recommended !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excuses..and Lies

Not sure if all of this positive reviews are real..or paid for. They do not stand behind what they sell...they only give you the runaround. They do not answer calls. Once you purchase...kiss your money goodbye. Sad...they need to be investigated. Not sure of the employees name.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Great experience with Alex Parker

We just had greatest experience ever with our sales person Alex Parker and Elite Motors. Highly recommended !!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Satisfied!!!

Awesome place! The salesmen are great, I had Jorgen, and he was an awesome guy, he knew what he was talking about, knew his cars, and didn't haggle with me. Will recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Experience!!!

From Start to finish the customer service was excellent!!! Jorgen was vey patient and extremely friendly. I would highly recommend Elite Motors to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

Had a great experience at Elite Motors. Christian was my salesman and was extremely helpful by figuring out the best options for me and directing me towards the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience!!!

Best experience I have ever had at a dealership! I did not feel pressured or as if I was being taken advantage of. Everyone I spoke to was friendly, personal and kind. Thank you Jorgen for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing

Very perfetional I got my first car from this man happy I did it threw him very nice and helpfully I'd recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Scams

This dealer is a scam. They show you carfax of vehicles but get most of their inventory from Canada. The issue with this is if a vehicle is transferred to us from Canada the MANUFACTURE warranty is no longer valid. But THIS dealer sold a truck claiming factory warranty left and not disclosing vehicle came from Canada. Place is a xxx

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Wow amazing job by Alex Parker

Very helpful fast and patient with me happy that i came, help me get close to my payments that's i can afford! Thank you so much Alex Parker!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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