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CarWise Gurnee

(1,629 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Very Professional!!!!

My husband and I went into Elite Motors to look at a BMW X5 and were given nothing but the best from Jorgen. He was professional through and through. We purchased a 2011 BMW X5 and could not be happier with our choice. Thank you for the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cadillac CTS

Good service great people - Tuk our sales rep helped out a lot to get the car we wanted for our mom . We recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Above and beyond

My wife surprised me with a new car for a birthday present. Not only did Bryson stay late to help her, he helped drive the new SUV to my home after hours to help my wife surprise me. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

Bryson has been a huge reason to as why we bought a car today. kind, polite and truly cares about the person who comes in and try's to get them the best deal possibly. Great salesman as long as a person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extremely Helpful!!!!

Jorgen was extremely helpful and knowledgeable about the Elantra. He made the experience of purchasing the car an easy decision and had all the information required to make an informed decision. Thank you for all the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Car Buying Experience!!!

What a great car buying experience I had purchasing a car. The sales & management was very friendly. The buying process were honest , fair and with no sales pressure. The store atmosphere & hospitality was very Professional & welcoming. I would recommend my family and friends to purchase their next vehicle from Elite Motors. Make sure you ask for Jorgen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tom was very helpful check him out.

Tom & TJ made my experience here very pleasant & easy. They both were very friendly. TJ was awesome in working to get me financed. I would refer a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeep R

It took me 7 hours drive to get hear. but they took care of me. I would do it all again. The Jeep was as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Bryson is astute and personable in his role as a sales representative. He has great communication skills. He elaborates well and is knowledgeable about various cars and their aptitude. He's also great at discussing other options, and he is not intimidating or evasive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Don't recommend coming here

He was very helpful and understanding. He was a nice person and really showed concern to get me out the door with the best vehicle for me. Until the vehicle didnt start.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.