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CarWise Gurnee

(1,629 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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JP was Awesome

JP made my decision to buy from Elite really easy. JP listened to my needs and did everything in his power to make sure those needs were met. Truly a professional. I will definitely buy my next car from JP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Growing family need a truck!

I would like fo say for such a stressful process of purchasing a car ..... Bryson made me and my family comfortable and was help full in the process! I'm happy to say no more bending over in our back seat for diaper duty!! Thanks for all your help and much success to you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience!

Fast, easy, reliable, friendly, knowledgeable and a great first experience buying! Definitely recommending to friends and family! He was able to answer all my questions. He helped? me through the process fast and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience!!!!!

Alejandro Antunez Jr. did an great job! He took his time with me never rushed me an kept it straight with me. Glad he was a professional not a salesman . Will come back to get my next vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service!!!

Great customer service, one of the best I've ever experienced. Jorgen was extremely professional and took care of me as if I was a family. They know how to please a customer. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Dealership!!!

Excellent dealership! Jorgen the sales rep was extremely helpful with finding the right car at a good price. I recommend shopping for a car here, they have a great selection of vehicles with a experienced and friendly sales staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sale.

Jorgen was knowledgeable, friendly and made it easy to purchase a car. Everything was transparent and there was no pressure. The experience was great and I couldn't be happier with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Had a great experience at Elite Motors. Jorgen took good care of me and made me feel like I was a part of the family. He went above and beyond to make sure I was happy with my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience!!!

This was the first time buying a vehicle from Elite Motors and let me just say that Jorgen made the experience perfect!! Any question I had he had an answer right away, he made me feel welcomed from the first visit to the last. I recommend anyone looking for a car to visit Elite Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy & Friendly

I came in from viewing vehicles online and was not sure if I'd walk away driving anything at all. Bryson & the team worked with me and my dad and were able to provide the best possible outcome to get me in a newer car that fit my needs. I appreciate everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.