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CarWise Gurnee

(1,629 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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THOMAS PATTOCK

Thank you Elite Motors and Joe G I cant wait to pick up my ford f 150 thanks again Joe G FOR MAKING IT HAPPEN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Made lemons out of lemonade!

On a test drive, the car we were going to use for a trade-in was rear ended! Bryson stayed with us the whole time, was calming, knowledgeable, and encouraging. I absolutely recommend Elite, and Bryson is the dealer to see! There was none of the high-pressure, sales pitch that is all too common when car shopping. Bryson's objective was to get us into a car we want a price we can afford. Great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

From BMW to Nisssan

Very satisfied with the service of JP as well as his availability to explain all the details of the purchase! Traded in my BMW for an upgrade to SUV due to our growing family and not only did we get a top notch service we also received a better interest rate while we were waiting! Thank you JP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience EVER! Thanks Alejandro!

From the moment we walked into the door, everyone was super nice. We had filled out a pre approval app a few days before coming in. I was dying to get the 06 mini Cooper convertible they had for sale. Finance agent told us we had to get a 2010 or newer. Was disappointed, but decided to go see what they had. I told Alejandro (my car salesman) a few we were interested in. I told him we really wanted the Cooper. Guess what! He didn't even try for any of the others. He went to work on getting us the Cooper. I couldn't be happier! He was able to get us a loan on it! Thanks to TJ and Amy also!!! You guys are awesome!! If we ever buy another car, we will most definitely come back here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience!

My wife and I had an amazing time. We were in and out with a beautiful vehicle that wasn't forced on us. JP was the man to go to would recommend him to anyone! A+ service here and will continue to grow our relationship with the team at Elite!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Elite Motors and Alex P were outstanding !!!!!!!!!

Thank you Alex Parker. I had great experience ever. I highly recommend giving Alex a call if you looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Experience!!!!

I just bought an Audi A4 from the Elite Motors. The experience was amazing. Jorgen, my sales person was one of a kind. He helped me with all the questions and the issues I had. Very professional. Highly recommended and definitely coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!!

Jorgen was great with helping me. He listened to what I was looking for and went the extra mile to make sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experiecne!!!!

I recently purchased a Jeep Wrangler from Elite Motors. Jorgen, the sales associate who assisted me, was great. He answered all of my questions, and at no point did I feel pressured into making a quick decision. As I was leaving, Jorgen told me to reach out at any time with issues and questions as he made the whole car buying process very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hassle Free Experience!!

I was coming from out of town to look at and potentially purchase a car they had at the dealership. The gentleman i dealt with over the phone, Jorgen Parend, was very helpful, willing to work with me, and straight forward about what he could and could not do. Overall, the whole experience was pleasant and hassle free. Thanks Elite Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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