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CarWise Gurnee

(1,629 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Blessed

Just want to say a huge Thank You to Mr. Joey G. at Elite Motors in Mundelin for taking me out of my 2005 Dodge Durango with 156K miles and putting me into a light blue 2015 Chevy equinox with 29k miles. Thank you for your excellent customer service... I'm still in shock💃🏾👏 I will be back with more customers...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Left very pleased and happy!

J.P was very helpful to me & my boyfriend, he did the best he could to get what we wanted & I honestly walked out satisfied. Got the car we didn't expect to get in a good way & my favorite color!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

JOEY G GREAT SALESMAN

FROM START TO FINISH JOEY G WAS A PROFESIONAL THANK YOU JOEY G AND ELITE MOTORS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Elizabeth Riedl

SPEACIAL THANKS TO JOEY G AND ELITE MOTORS FOR A GREAT CAR BUYING EXPERIENCE , WE WILL BE BACK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joey G did a great job selling me this INFINTY

JOEY G AND JP PEICED THE ENTIRE DEAL TOGEATHER AND IT HAS CHANGEND MY LIFE I AM FOREVER GREATFUL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2008 Volvo C70. Great car and experience

I was looking for a used convertible $10,000-15,000. Elite had a one owner 2008 Volvo, clean Carfax, full service history, that looked and drove great. Chris Mercado was our sales person. He was a pleasure to deal with throughout and I don't usually enjoy the car buying process. I would deal with Chris and Elite again and highly recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very Responsive & Follows Through

Had great experience & excellent service for being an out state buyer. Jorgen was very responsive & followed-through with everything he said he would do. He also guided me with the right steps to complete my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Salesman

Great guy with selling me a car. He helped me find and finance a car I could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a Car look at another dealer!!!!

I worked a deal over the phone on a 2014 Cadillac ATS with Tom Peterson we came to a deal and they said they would hold the car for 2days if put a 1,000$ deposit down,,, I had no problem doing this because i was dedicated in the purchase of the car.... Well 10min later Tom Peterson called me back and said I have bad news we have just got a full price offer on the car from Ebay, and i cant sell you the car anymore. So i saw the car on ebay and called elite motors and Tom told me he would sell me the car 200$ cheaper than the ebay listing so they would not have to pay the ebay fee for the listing, which is against ebay listing policy... So they pulled the deal for 200$... I think they thought i would say wait, wait i will pay the full price, well xxxx on that where im from you shake on a deal and put a deposit on it thats it!! Its a deal!! Not for elite motors, shows me they have no morals,,, so i called and wanted to talk to a manager, got ahold of TJ Abell which was cocky and never once applogised for the situation,,, my gut feeling is they were just trying to squeeze 200$ more dollars out of me,, due to the fact that i waited a week to leave this review and the same car is still listed on ebay and their website so it did not sale.... A little food for thought most of the vehicles they have for sale were first sold in Canada, Elite Motors buys them from Canada, then a company changes the odometer from kilometer to miles, this marks the vehicle as a Gray Market car, many lenders wont give a loan for this type of car and when it comes time to register in your state is is a pain to get everything straight.... And when it comes time to trade or sale this makes the car worth less,,, of course Elite Motors fails to state that on their listing... If you are looking at Elite Motors to purchase a vehicle, I WOULD PASS! No Morals, Untrustworthy, Not upfront with possible title issues------ Move on go somewhere else!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Happy customer

I recently purchased a 2010 Cadillac SRX it was a very good experience I was able to get into the vehicle that I originally came from I was upside down on my trade for Joey G made it all possible thank you Elite Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.