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Reviews
Service team told me that my car's problem was within the
Service team told me that my car's problem was within the warranty period and could be fixed with $0 out of pocket. It is rare to come across such honesty and professionalism. When it was clear that it would take more than couple of hours, I was provided a drop off and pick up service too. Top notch customer service and experience. I would be going back for my future car needs.
Service team told me that my car's problem was within the
Service team told me that my car's problem was within the warranty period and could be fixed with $0 out of pocket. It is rare to come across such honesty and professionalism. When it was clear that it would take more than couple of hours, I was provided a drop off and pick up service too. Top notch customer service and experience. I would be going back for my future car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Walser in Bloomington is a respectable place to buy a
Walser in Bloomington is a respectable place to buy a car. Communication and service are top-notch. Attention to detail while working with potential buyers is a priority. Continued communication after the purchase has been professional and helpful, which is appreciated.
Walser in Bloomington is a respectable place to buy a
Walser in Bloomington is a respectable place to buy a car. Communication and service are top-notch. Attention to detail while working with potential buyers is a priority. Continued communication after the purchase has been professional and helpful, which is appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very thorough evaluation of warning light issue.
Very thorough evaluation of warning light issue. Problem diagnosed and fixed in same visit. Very helpful service representative.
Very thorough evaluation of warning light issue.
Very thorough evaluation of warning light issue. Problem diagnosed and fixed in same visit. Very helpful service representative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After waiting for vehicle for 4months, with no updates
After waiting for vehicle for 4months, with no updates from dealership, sales manager insisted we take delivery within 2 days upon vehicle's arrival or lose it, in spite of fact we were out of town. When we did pick up vehicle, they took our check and that was it. I asked about someone showing me features of vehicle and was pawned off on a kid at reception desk who asked me "what do you want to know"? Will NEVER buy from Walser again.
After waiting for vehicle for 4months, with no updates
After waiting for vehicle for 4months, with no updates from dealership, sales manager insisted we take delivery within 2 days upon vehicle's arrival or lose it, in spite of fact we were out of town. When we did pick up vehicle, they took our check and that was it. I asked about someone showing me features of vehicle and was pawned off on a kid at reception desk who asked me "what do you want to know"? Will NEVER buy from Walser again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Walser had helpful sales people, who were not pushy.
Walser had helpful sales people, who were not pushy. Kindly brought an additional car from a sister dealership to compare in person.
Walser had helpful sales people, who were not pushy.
Walser had helpful sales people, who were not pushy. Kindly brought an additional car from a sister dealership to compare in person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Salesman knew nothing.
Salesman knew nothing. Manager unhelpful. Actual delivery and explanation of features was terrible. Will never buy from Walser again.
Salesman knew nothing.
Salesman knew nothing. Manager unhelpful. Actual delivery and explanation of features was terrible. Will never buy from Walser again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
After finding the new car sticker for $1400 less than
After finding the new car sticker for $1400 less than what I paid in the glove box, I drove to the car dealer to inquire why. I was told Toyota made a mistake on the final price. I was shocked and appalled when the dealership refused to honor the sticker price.
After finding the new car sticker for $1400 less than
After finding the new car sticker for $1400 less than what I paid in the glove box, I drove to the car dealer to inquire why. I was told Toyota made a mistake on the final price. I was shocked and appalled when the dealership refused to honor the sticker price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Nabiil Jama Was very Pleasant and Professional throughout
Nabiil Jama Was very Pleasant and Professional throughout the entire process. The Lowball offer on our trade in shocked us.
Nabiil Jama Was very Pleasant and Professional throughout
Nabiil Jama Was very Pleasant and Professional throughout the entire process. The Lowball offer on our trade in shocked us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
appreciated the complimentary Lyft rides made the process
appreciated the complimentary Lyft rides made the process a lot easier and the rides came quickly
appreciated the complimentary Lyft rides made the process
appreciated the complimentary Lyft rides made the process a lot easier and the rides came quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Auto purchase was smooth and trouble free.
Auto purchase was smooth and trouble free. Salesman was knowledgeable and professional. Dealership was clean.
Auto purchase was smooth and trouble free.
Auto purchase was smooth and trouble free. Salesman was knowledgeable and professional. Dealership was clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car