Friendly Chevrolet of Fridley

great customer service changed my appointment due to warmings called and got in right away thank you for the great service and help from everyone

They sold us a car that they knew had significant damage and they didn't list it on their inspection. It's been weeks since we asked them to fix it and no one will answer my phone calls, texts, or emails

Made appointment online for my diesel truck for emissions warning light. I pulled in for my appointment and was told they don?t have anyone available to work on a diesel for at least a week. ( I live a 100 miles away and I made an appointment) i did end up going home (100 miles) and coming back the next day and drop the truck off. (I was not happy about driving it another 200 miles not knowing if it would cause more damage.) I started working with the service tech Eric and Corey came out of his office and was fantastic. He had Eric check the codes and advise me of what could happen driving it home and back. It was inconvenient but they got my diesel fixed. I picked up my diesel and dropped my 1500 off for repairs and then had recalls done on my Tahoe.

I had a very disappointing experience at this dealership while trying to purchase a used car. The sales rep was unhelpful, communication was poor, and I felt my concerns were not be addressed.

Took my car in to be serviced. Was told there would be a diagnostic test fee to discover the issue. Don't like that but fine. Unfortunately, the cost of the needed repairs far exceeded the value of the vehicle so I chose not to move forward with the suggested repairs. What I take issue with is they charged me not 1, but 2 diagnostic fees, one for each issue I was told. This is absolutely insane and borderline criminal. I had to pay $350 just to find out I have a care that is not worth fixing. Then when I went to pick it up, THEY LOST MY KEYS! I had to wait a half an hour while they looked everywhere in the building it seemed and had to call multiple people not working at the time. I stood there for a half an hour before they found them. Extremely unprofessional.

Standard oil change everyone was helpful and prompt. Shortly after leaving dealership the check engine light came on. As this wasn't normal after my other service visits. I called and was transferred to the service department left a message and still haven't had any response pretty typical from Chevy three different dealerships I have purchased 4 vehicle's over the past twenty +years some things don't change.

It didn't end up being the right timing for me to buy a vehicle, but I enjoyed interacting with Mark Bomchill while I looked at and test drove a vehicle. He gave me all the information I wanted and had a lot of helpful tips about the buying process. It felt like he genuinely wanted to help me out, and I would be willing to go back next time I'm in the market for a car.

I brought my car in to have a TPMS sensor replaced and to have my battery inspected. TPMS sensor was replaced. After inspection, my rear battery was replaced. Service manager charged me $430 for both services, which I paid. Service appointment seemed to take longer than it should have but the necessary work was completed.

They are not EV friendly and don’t end to answer questions unless you’re buying a vehicle from them. Do your own research before making your way to them.

Very polite service people go out of their way to be thorough with explaining service