Reviews
Frendly chev
I made appt. 11:30am when I got there no appt. I was upset and they fix the problem with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for reviewing your service experience! I do apologize for the initial difficulties you experienced but I'm glad to hear that things have been smoothed over by our staff. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best, Patrick Johnson | General Manager
Great showroom. Chris was very helpful.
Chris Taylor worked very well with me and my guidelines to put my in a new car. Very smart person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Chris was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best, Patrick Johnson | General Manager
Chevy Equinox
I went in for a Chevy Equinox and they worked with me to find the best option and a price I was comfortable at.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alicia, thank you for writing about your visit with us and congratulations on your new Chevy Equinox! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best deal possible. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Patrick Johnson | General Manager
Great Service, friendly staff
Every single associate we met, whether involved in our sale or not, was friendly to us. I have never been surrounded by such a happy team. Everyone was eager to help and answer any questions we had, they took time to pay attention to our wants and needs. We left with more than we expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Megan, thank you for taking the time to share your feedback. Each employee is a valued member of the Friendly Chevrolet Fridley team and we all strive to provide excellent experience! We look forward to seeing you again in the future. Thanks again! Best, Patrick Johnson | General Manager
Great Service
I had an amazing experience at Friendly Chev. Eric was great and allowed me the time needed to make the difficult sometimes overwhelming decision of buying a new vehicle without pushing. I appreciated his in site and feel that after the time I spent searching out a vehicle I made a great decision. I will definitely recommend anyone to come and see Eric.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that Eric was able to provide you with an amazing experience! It is of utmost importance that our guests leave our dealership confident that they made the right decision. Thank you and if you have any questions, please feel free to contact us. Best, Patrick Johnson | General Manager
Bad Experience at Friendly Chev in Fridley Minn
Had a recall on my 2008 Chev Impala took it to Friendly Chev in Fridley MN. The service tech asked me if I wanted my tires rotated for $20.00 I said ok. Well I was having trouble with a sensor in my back driver side tire, when it got cold the exclamation point would show up saying the tire needs air and I would check it manually and it didn't need air. 5 days later got cold and the exclamation point came up gee, on the same tire in the same place driver back tire. I think they took my 20 dollars and did not rotate my tires. Called and left message with Gene Lynch the service manager when he called me back he had to leave a message and he said he would send my money back but wanted to ask me a couple questions. So when I called him back and he answered he didn't ask me any questions, he just wanted to tell me that the tech must have not told the tire it was in a different position. Really what an excuse why would someone who changes tires daily forget to do half the job. I think they did not rotate my tires. I'm also still waiting to receive my 20 bucks.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
very nice
I thought my experience was good there the only thing that took time was to talk to the finace manager at the end
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susie, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Patrick Johnson | General Manager
great service from mitch
Mitch is excellant salesman. He's not too pushy and always keeps the customers needs in mind. This is our third vehicle from him and wouldn't hesitate to come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, thanks so much for taking the time to write this wonderful review! Mitch is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. Congratulations on your purchase! If you have any questions about your new vehicle, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Best, Patrick Johnson | General Manager
Above and Beyond
When I arrived for a recall service, the part needed for the repair was not in stock. Anita ordered the part and made arrangements to have my vehicle repaired with no inconvenience to me. She went above and beyond to satisfy me when the repair could not be completed on my first visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly Chevrolet Is Awesome!
Will was outstanding! Every question I had, Will answered in stride. Any question I hadn't asked, Will already answered. After the purchase was finalized, Will went through everything I needed to know about my new car. Never felt any pressure from Will. It was by far the easiest and most enjoyable car buying experience I've had in my lifetime. If I hear of anyone that is the market for a vehicle, I'm recommending Will at Friendly Chev! Thanks To Everyone Who Helped At Friendly Chev, J Anderson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car