Carlson Toyota

Terry and Ahmed were wonderful to work with. I had no credit and the got me approved when so many others told me they could not help me. I love my 2018 Chevy Equinox. Thank you. Mo

Great place to check out vehicles. I went in to test drive a vehicle and received excellent service from Terri, very professional and outgoing. Definitely recommend stopping through for a good experience!

Terri was so helpful and did so much to make sure I was able to afford my vehicle!

Don't buy a car here. They'll tell you that you're approved for the car you want, then sell it out from under you. DO NOT GIVE THEM YOUR BUSINESS!

Terri is awesome!!! Her willingness to go above and beyond is unmatched, and her smile is contagious 😊

My wife was having a problem with her 2020 RAV4. I took it to Carlson Toyota on January 3, 2023, without an appointment hoping they could take a look at it. I entered the service area and was meet by Tyson Kerkhoff the Assistant Service Manager. I explained the problem to him, and he spent a good deal of time with me asking questions. He stated that he would make an effort to get to the car as soon as possible. From there on out the service was fantastic. Tyson got the car in, and a problem was eventually diagnosed and fixed. Tyson made several phone calls to me to keep me informed as to what was going on. Overall, he was very helpful, knowledgeable, professional and communicated very well. This was one of the best service experiences I have every had at an auto dealership. I would highly recommend Carlson Toyota and especially Tyson Kerkhoff if you ever have a need for Toyota service.

My purchase went owesome on a stormy snow day.My thanks goes to Caden and Rob and the sales team who were more than ready to walk me through the process of purchasing my car.

Disappointed, Toyota would not honor final outthedoor price given after a three hour trip. Disappointed!

We had a scheduled road trip to Florida from Minnesota in September but was in need of our scheduled oil change before we left. We scheduled it at Carson Toyota because Lake Country Toyota couldn't get us in with such short notice. We did have a long wait at Carlson but on the next day we departed on our trip amd all was good. After a few hundred miles we noticed that the maintenance required light went on. It didn't take long before we realized that the old sticker on the corner windshield showed our last service at Lake Country Toyota. This meant the Carlson Toyota technician forgot to reset our next schedule. As drove on our trip we decided to place a complaint call and service help to let them know what they missed and wanted to know what we could do moving forward.. We were told that they would get to the necessary individual and we would receive a call from the dealer with apologies and help instructions within the next day or two. We still felt that this was probably a mistake and that was all what occurred. However, we never received a call. It's now been well over 3 weeks and we still have the light and message: maintenance required. The car is driving ok but it has entered our minds that if this happened as part of our service. What else did the technician forget to do or where was his or her mind when they worked our car? Disappointed in Carlaon Toyota to say the least. Because the miles we put in the vehicle to Florida. We are now about 1900 miles from our next service. For peace of mind, we will not schedule the service To be performed at Carlson Toyota in Coon Rapids, Minnesota. Something that was probably small we hope, but we lost our trust in Carlson and never heard back from them. Maybe it wasn't all that important to them. Owner of a 2016 Toyota Hylander. Gary and Kathy D.

I ordered a car on my 1st visit. I was introduced to the manager and salesman . Everyone was very helpful without being overbearing.. They returned my phone calls promptly. My car was delivered weeks prior to the delivery date and everything was how I ordered it. They went over the car with me and set up my phone et cetera. This was my 2nd purchase through them and wouldn't go anywhere else. I got more than I expected for my trade in.