Key Cadillac

I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review.. They looked... at our car again, and did find the nails. They kindly replaced the tires.

I would like to tell you all that their mechanical team is by far the worst there is. My husband bought his very first car from them a few years ago. For... the last year or two, we have had to get new tires every few months because of a leak. Today, we took the car to an "outside" mechanic who told us that there are nails poking the tire from the car, and that the damage was un-fixable and that is why we have had to get new tires every few months. Can you explain to me how mechanics, and sales reps find it morally right to withhold this information from us for years!!!? Each time we would take the car in, NO ONE would tell us this. They just kept saying "we couldn't find the problem". Don't buy a car from here unless you want to pay thousands in repairs, for stuff they say "we don't know what the problem is"...

Had a medical emergency to deal with and was told not to worry about the loaner that I was driving and to take care of my family member. Mary is an incredible... asset for Key Cadillac.

Everything from making a deal and the first service on our 2017 XT5 has been very professional. This dealer and their staff are pleasure to deal with,... and we would recommend them to everyone we know.

Was very pleased with the greeting and service we received when we were at Key Cadillac. They vacuumed out our SRX and covered the seats all before taking... to do the service required all things we hoped for when servicing at a Cadillac dealer, great job Key Cadillac you met and even exceeded our expectations. Thank you.

Decided on a different car but the customer service and follow up from Penny was appreciated.

Always AWESOME service! Always purchase our vehicles from Key Cadillac. They ROCK!

Form the moment I walked in the door I felt taken care of. I was asked if I needed any help, I was offered water coffee. Mary in the service department... was so nice and knowledgable, she helped me schedule the appointment to showing me where every thing was. Every thing was top of the line. I will be back for sure.

I appreciate the attention to detail and knowledgeable service staff.

Make you feel at home, I've purchased three vehicles from Key Cadillac, will continue to return and have service done at this location. Like the folks... here. If you're looking for a Cadillac, you might want to stop here.