Reviews
Daniel Z.
Daniel Z. Was pleasant, helpful and understanding in our sale. Thank you for everything. We will recommend your dealership and Daniel!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, I cannot thank you enough for your wonderful review of Key Cadillac and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Came in for an oil change for my SRX and walked out with
Came in for an oil change for my SRX and walked out with a XT5, thanks to Eldon McNeilly. Didn’t plan on getting a new car but wanted a quote and he did a wonderful job providing information about upgrading without the pressure and the intimidation. Was super helpful during our conversation and throughout the process of purchasing the XT5. Went out of his way to show me how to use the myCadillac app for the new XT5. Made us feel comfortable and confident with our purchase. Eldon is professional and knowledgeable in his role. Eldon was also patient with us when we took 3 cars on a test drive and was flexible to leave and come back for the car. Friendly and helpful people at this dealership on the sales and service side. Service side does an excellent job in taking care of customers and their cars. Jason took good care of us during the oil change and was nice enough to take back the new wipers we purchased for the SRX during the oil change. If anyone is wondering if they should bring their car in or get a new one, please do! You won’t regret it! You’re in good hands at the Key Cadillac in Edina, MN.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Congratulations on your new XT5, Kavita! Thank you for taking the time to write about your experience. It's great to know Eldon and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Brian and Anthony were great to work with.
Brian and Anthony were great to work with. I highly recommend Key Cadillac and I intend to return to them when we buy again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Brian and the entire team at Key Cadillac were wonderful
Brian and the entire team at Key Cadillac were wonderful to work with! I highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I really appreciate the kind recommendation, Sheila. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Excellent Customer Service.
Excellent Customer Service. Our sales associate, Eldon was courteous, informative going above and beyond to find the vehicle color we wanted. There was never any sales pressure, from the moment we walked into the door until we walked out with our new vehicle. We traded in a vehicle and got a fair price for it. There were no surprises. A very pleasant vehicle buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Deb! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Daniel Zogaa was super helpful and very pleasant
Daniel Zogaa was super helpful and very pleasant throughout the whole buying process! This was my first car purchase and everyone was very friendly and answered all of my questions. We had a great experience at Key Cadillac!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Tori! It was a pleasure to read about your first buying experience working with Daniel. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
I stopped in the look at a used vehicle on the lot.
I stopped in the look at a used vehicle on the lot. Everyone was great to work with. The vehicle, which I ended up purchasing, wasn’t one they were overly familiar with because it wasn’t a Cadillac but they were honest when they were unsure of anything and even offered to have someone chat with me that had some familiarity because they had owned the same type of vehicle. The team there wasn’t pushy and went the extra mile to provide me with a great buying experience. If you’re in the market for a Cadillac, or if you happen across a used car in their lot like I did, I’d highly recommend Key Cadillac and their team. Thanks again to Daniel for all his help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
To say thank you is not enough, Scott! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Key Cadillac again! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Key Cadillac is a definite 5+A+ for me!
Key Cadillac is a definite 5+A+ for me! Clean and bright surroundings in a comfortable and friendly setting. The entire team is respectful, fun, polite and professional. I came in for an oil change and left in a new car. The selection in color and style is begging you to browse and the entire team is ready to assist you through an amazingly seamless process of the purchase of your choice. Love my NEW Cadillac!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liz, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Key Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Eldon was extremely helpful and easy to work with
Eldon was extremely helpful and easy to work with throughout the whole process! Answered all of our questions and was very accommodating with the vehicle delivery.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Tracie! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
I had an awesome experience with the team at Key
I had an awesome experience with the team at Key Cadillac. Daniel knowledgeable, helpful, and not pushy at all (which was incredibly refreshing). The rest of the team got us through financing quickly and we were on our way in a few hours!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Clint, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300