Thank you. Your email has been sent to the dealer.
|Sales||8:00 AM - 8:00 PM|
|Service||6:00 AM - 6:00 PM|
|Mon||8:00 AM - 8:00 PM|
|Tue||8:00 AM - 8:00 PM|
|Wed||8:00 AM - 8:00 PM|
|Thu||8:00 AM - 8:00 PM|
|Fri||8:00 AM - 6:00 PM|
|Sat||8:30 AM - 6:00 PM|
|Mon||6:00 AM - 6:00 PM|
|Tue||6:00 AM - 6:00 PM|
|Wed||6:00 AM - 6:00 PM|
|Thu||6:00 AM - 6:00 PM|
|Fri||6:00 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
Purchased a new vehicle through Zac, who provided answers to all our car-buying questions in a friendly and energetic manner. He was eager to put ...
Purchased a new vehicle through Zac, who provided answers to all our car-buying questions in a friendly and energetic manner. He was eager to put us into a new vehicle through his dealership because of their great customer service, large inventory and spotless service department. Go to Feldman and ask for Zac and you will be treated extremely well......before, during and after the sale!
The purchase itself was executed in the form of a used financed vehicle. Warming: my experience was that they will try to get you to sign the ti...
The purchase itself was executed in the form of a used financed vehicle. Warming: my experience was that they will try to get you to sign the title on a trade-in vehicle and sign further documents without being clear about the interest rate or final numbers. The sales associate also assumed (or was pretty pushy; I thought it was rude) on multiple occasions I intended to finalize a purchase. They also do not elaborate on any aspects of the vehicle and didn't show me a CarFax- fortunately I had looked at one before and did my research on the vehicle and have the ability to self-inspect failure modes on the car. They also did not provide a 2nd key. The only reason I went here was because they had a specific used vehicle I've been searching for. Not a very welcome environment and just got the overall sense they are out for $ at seemingly all costs. Everyone I delt with was clearly, big surprise: a salesman! Was the interest rate negotiable? How come it went from terrible, to slightly better, to slightly better without good explanation? Why did inhale to push so hard to get the interest rate I did? Why so adamant on selling warrantees? If you say "these are popular options and most people do this", show me the data- I can't take a salesman's word for these things especially after a sale is being pushed. Besides that, I'm happy with the vehicle so far. I probably wouldn't return to this dealership. Unfortunately most luxury car dealerships are like this- makes the buying experience un-fun.
Recently bought a 2011 BMW at Feldmann. Was only given ONE key for vehicle. I thought the other key had been placed in the car but when I got ho...
Recently bought a 2011 BMW at Feldmann. Was only given ONE key for vehicle. I thought the other key had been placed in the car but when I got home 65 miles away ---no second key. Emailed the next day and was told it only had One key. What kind of answer is that? No offer to send me another key!!! Have since contacted the business manager and my sales person. Two days and no response to my email!!! Not happy. Still waiting for a call.