Reviews
Excellent service department, spotless, always on time, great amenities while you wait, good communication if any issues found.
Excellent service department, spotless, always on time, great amenities while you wait, good communication if any issues found.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you appreciate everything we do and offer. We truly appreciate you taking the time to share and we look forward to your next visit. Thank you, Jeff!
Great people, great atmosphere and the kind of service you expect from a premium company. Could not ask for a better dealership and service department.
Great people, great atmosphere and the kind of service you expect from a premium company. Could not ask for a better dealership and service department.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Eric! We're proud to hear that our team and service delivered the premium experience you expect. We truly appreciate the kind words and your trust in Feldmann Imports!
Service Manager Ryan Dwyer is at another level when it comes to customer service.He is so complete with information and customer concerns.Feldmann’s is lucky to have him. Tom Osborne
Service Manager Ryan Dwyer is at another level when it comes to customer service.He is so complete with information and customer concerns.Feldmann’s is lucky to have him. Tom Osborne
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! Yes, we agree, we are VERY lucky to have Ryan in our service lane. He provides excellent customer service and the guests that work with him, love him. Again, we appreciate the review and look forward to your next visit.
Service department is outstanding I’ve been to other Mercedes Benz dealerships and I’m glad to say Feldmann Imports is by far my favorite Thanks for the outstanding customer service.
Service department is outstanding I’ve been to other Mercedes Benz dealerships and I’m glad to say Feldmann Imports is by far my favorite Thanks for the outstanding customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! It means a lot to hear that Feldmann Imports stands out among the Mercedes-Benz dealerships you've visited. We appreciate your trust in our service team and look forward to taking care of you again!
Anthony was such a pleasure to work with. He was clear and transparent about everything I asked him. I also liked how real he was. If you need a car! He's the "guy"!!
Anthony was such a pleasure to work with. He was clear and transparent about everything I asked him. I also liked how real he was. If you need a car! He's the "guy"!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! We're glad Anthony made the experience transparent, comfortable, and easy. We'll make sure he knows he's officially earned "the guy" status! We appreciate the recommendation!
Great professional service from Tom Fisk at Feldmann. Tom took care of all my car’s issues quickly and efficiently. They should give him a raise!
Great professional service from Tom Fisk at Feldmann. Tom took care of all my car’s issues quickly and efficiently. They should give him a raise!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad Tom was able to get everything taken care of quickly and efficiently. We'll be sure to pass along the kind words, including the part about the raise! We appreciate you choosing Feldmann Imports.
Took my ML350 in for an oil change. Normally work with Kelin, but he was out. Jesse Nelson helped me and he did a great job.
Took my ML350 in for an oil change. Normally work with Kelin, but he was out. Jesse Nelson helped me and he did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad Jesse was able to step in while Kelin was out and provide the level of service you've come to expect from us. We appreciate you trusting Feldmann Imports with your ML350!
The young pregnant lady took excellent care of me as usual. She is great. She is a great asset for you.
The young pregnant lady took excellent care of me as usual. She is great. She is a great asset for you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is my 3rd Mercedes from Feldmann Imports over the last 15 years. Tess in service is relatively new but has the knowledge of a much more experienced service rep and is terrific to work with. Don in sales has 32yrs with Feldmann and that alone speaks volumes! This dealer is worth stopping in at and giving them an opportunity to earn your business.
This is my 3rd Mercedes from Feldmann Imports over the last 15 years. Tess in service is relatively new but has the knowledge of a much more experienced service rep and is terrific to work with. Don in sales has 32yrs with Feldmann and that alone speaks volumes! This dealer is worth stopping in at and giving them an opportunity to earn your business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued loyalty over 15 years and three Mercedes! We'll be sure to pass along your kind words to Tess and Don. You captured it perfectly: Don's 32 years and Tess's expertise are exactly what makes our team special. We truly appreciate the recommendation and look forward to many more years earning your business!
Very professional and high quality. Easy to get appointments. Service advisors are friendly and knowledgeable.
Very professional and high quality. Easy to get appointments. Service advisors are friendly and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad the scheduling was easy and that our service advisors took great care of you. We look forward to seeing you next time!