Feldmann Imports

Feldmann service is top notch. Their service advisors and technicians are very competent. They get the job done right the first time.

If you want to enjoy the car buying experience, this is your dealer. Matt, and Taylor in sales, Jor in finance, and everyone else there were beyond amazing. I purchased one of the least expensive vehicles there, and was treated like the owner of the dealership. I have never felt more welcomed, and respected. Thank you guys!!

I purchased 4 cars in the last 5 months at Feldmann Imports. Devin was fantastic and integral to closing the deal for me. He patiently worked with me for days to get to the vehicles that I wanted within my budget. By the time I finished there, most of the staff knew my name and made me feel welcome. Everything flowed seamlessly and I was extremely happy with the outcome.

We own two Mercedes vehicle- one newer and one older car to Feldman Mercedes for routing Service A oil change. What should have been simple turned into a nightmare. During the service, they broke a part on our vehicle. When we reached out to dealership management Jim Machemeh| to address the issue, the customer service was horrible- dismissive, unhelpful, and unwilling to take responsibility. We were treated like a problem instead of valued long-term customers. Because of how poorly this was handled, we escalated to Mercedes-Benz USA They reviews the situation and instructed us to take the car to different Mercedes dealership. That dealership immediately took care of us, providing excellent customer service and even documented the damage with photos, video - that clearly showing that Feldman Mercedes caused the issue. Mercedes- Benz USA ultimately paid for the repair due to the evidence. This was a very disappointing and frustrating experience, especially for loyal Mercedes owners. We will never return to Feldman Mercedes and strongly ution others to think twice.

I had a great experience with Feldman Mercedes Imports, working with Matthew Sack for leasing my car.

Had a great purchase experience with Quincy who actively listened to my needs and feedback and was able to target the perfect car for me with pinpoint accuracy. No pressured sales tactics, just engaged conversation. The sales processing was very streamlined and efficient. I couldn't be more pleased - Quincy and Feldmann for the win!

I recently purchased a used 2020 Mercedes GLC AMG 63 with 39,000 miles (beautiful, powerful SUV). A week ago, the car heat gauge went red and told me to pull over as the car was over heating. I mentioned that when I brought the car in for service. The car needed a new coolant thermostat. The total cost was an absurd $3,657.98. The parts cost $1,117 and the labor was $2,400.88. Assuming the labor took 8 hours (which is generous), the hourly labor rate comes to $300.11/hr. On top of that, they charge 3% additional if you use a credit card to pay. Not sure how this place stays in business. Needless to say, I will be taking my car to a local import car specialist not named "Mercedes" in the future.

I purchased a used car from Feldmann import and was told by the sales rep the car annywas clean. I went trade in the car and was informed the was in a towable accident. Very dishonest on the part of the rep. Bottom line is the trade in price was lower because of the accident. Do to my experience I will never purchase another car from this dishonest dealer. They never tried to rectify the issue. Any new buyer be wary.

After already buying two cars with the dealership and bringing my cars to service I had the worst new car buying experience ever with first and Austin who seized communication . After I called again I was told he became sick the same day. No passing on the torch nothing. The with a Matt and his manager Tom ogle. Matt and Tom hanged up on me (Matt twice). I was ready to send the 2500$ payment to reserve a new ( 80k) car when they wanted to charge 75$ credit card fee. I do not pay this and that’s when they got rude. Too bad it used to be a good dealership. They lost a deal and a customer. Word of mouth spreads in our Mercedes Benz club

Purchased 2 cars here, would never return. Told the 2nd car was lease return, clean history, certified. 3yrs later found out it had been in towable accident with front end damage. Sales person lied to us upon purchase. Contacted Feldman management, took several days to get a response. Bottom line - took a significant hit on the resale of my car, got an empty apology from management who assured me this was not representative of their practices and he would follow up with sales rep … sales rep appears to still be employed there. Lesson learned … insist on full documentation and car faxes, and don't rely on supposed stellar reputations.