Reviews
We have been purchasing vehicles from Luther Brookdale
We have been purchasing vehicles from Luther Brookdale Toyota since 2004. We are grateful to have Badau as our point of contact in Sales. He always gives us the information needed to make a purchase decision. Service Department has always tried to do the best for our family vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future!
Bought a new car and Badu , Myles, Kelly and Abi were
Bought a new car and Badu , Myles, Kelly and Abi were awesome, guiding me through the process
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review!
Excellent buying experience
Excellent communication, great service and very professional. We had Ian from the sales department, he was very professional and helpful. He was in communication with us, every step of the process of ordering a new vehicle. Badou was also very helpful in answering our questions. Thank you for a wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that your experience buying a new vehicle with us was nothing short of professional and enjoyable. Thank you for your business!
Always very professional, curteous and knowledgable. Nice...
Always very professional, curteous and knowledgable. Nice waiting area. I was impressed with an associate walking around to clean and sanitize surfaces.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The safety of our guests is of highest priority. We appreciate your business and look forward to helping you again in the future.
The whole buying experience was awesome from hello to...
The whole buying experience was awesome from hello to goodbye! Highly recommend Brookdale Toyota over the competition. The whole team is such a breathe of fresh air
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear this! Thank you for your kind words about our dealership. We are grateful for truly exceptional customers like yourself! Have a great rest of your week!
Convenient, friendly, efficient & reliable service. Extra...
Convenient, friendly, efficient & reliable service. Extra points for being close to home. Service is fast, waiting room is clean. Decent coffee for customers while waiting.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!
Nick was fantastic to us! No pressure. Great experience!
Enjoyed every bit of buying our new 2020 Corolla. Nick couldn't have made it any easier! Drove our new car home in 3 hours! I would refer him to anyone. Thank you Nick! Terry and Kay Broos
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear this Terry and Kay! Thank you for your kind words about our staff! We are grateful for truly exceptional customers like yourself.
Excellent Service
Needed my vehicle checked for a recall, the folks were very professional and knowledgeable. Would gladly recommend this dealership to one an all. I am not a person to use a lot of words. Keep up the good work :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first car purchase in the US. What I...
This was my first car purchase in the US. What I appreciated most about Huan was his warmth and genuineness. He didn’t pretend to know everything & wasn’t ashamed to ask for help or clarification when he needed it. He was quick and attentive and showed a real passion for cars and people. Looking forward to a great relationship with Toyota. And bravo, Juan. Thank you again:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought TWO Rav4's!!
My son and I bought Rav4's together last week at Brookdale Toyota! Our experience was great from the initial visit to driving our cars off the lot! Our sales person, Thomas, and the rest of the staff we worked with were all very knowledgeable and personable. We enjoyed working with each one of them. From past experiences at this location, (I purchased my first Rav4 there in 2013.) I know that their service department is top notch as well! Thank you Thomas and Brookdale Toyota, for this wonderful experience! I'm very happy with my new Rav4! I I look forward to doing business with you in the years to come!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car