Reviews
The actual service was OK.
The actual service was OK. They told me it’s gonna be one hour. I was there for 2 1/2 hours when I went to check on the status my keys was there. The car was ready like an hour ago the person who checked me in he forgot to check me out then they tried to find him so he can check me out. They could not find him for like 30 minutes then a manager Kim and man will be check me out so I can leave. It was horrible experience for the waiting and communication. They text me when I arrived, but they never text me to say your car is ready. It was a horrible communication long wait for no reason but the actual Work get in my car was good.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I was welcomed first time I visited this car dealership,
I was welcomed first time I visited this car dealership, called by name second time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing! Have a great rest of your week!
Called by name second time!
This was by far the best car buying experience we've had.
This was by far the best car buying experience we've had. Daud was prepared, polite, knowledgable and super helpful. We'll definitely be back when it's time to buy another vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, clean, organized, accommodating, comfortable.
Friendly, clean, organized, accommodating, comfortable. Thanks for being communicative, friendly, and professional for the waitlist and sales process and for a smooth experience. Daud is great!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.
Daud is nice sales man & happy to work with him ,
Daud is nice sales man & happy to work with him , hopefully will do biz with him again. Thanks daud
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!
Daud was great to work with.
Daud was great to work with. He is professional, knowledgeable, and pleasant. It was a good experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review!
Daud mohamed is a great sales man and more convenice for
Daud mohamed is a great sales man and more convenice for every one and he is doing great job
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the truly exceptional rating. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.
If you want great customer service go to Brookdale
If you want great customer service go to Brookdale Toyota, first time buyer and Daud treated us with compassion and love
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
I’m happy to thank Daud for his good job,helping people
I’m happy to thank Daud for his good job,helping people satisfy in Toyota.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Amazing customer service, besides a little understandable
Amazing customer service, besides a little understandable delay overall great hospitality and customer service. The overall dealership was an amazing experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!