Skip to main content

Luther Brookdale Toyota

(2,749 reviews)
Visit Luther Brookdale Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 6:45am to 9:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:45am–9:00pm
Tuesday 8:30am–8:00pm 6:45am–9:00pm
Wednesday 8:30am–8:00pm 6:45am–9:00pm
Thursday 8:30am–8:00pm 6:45am–9:00pm
Friday 8:30am–6:00pm 6:45am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 9 awards
2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (763) 515-2151 (763) 515-2151
Used (763) 515-9038 (763) 515-9038
Service (763) 515-8150 (763) 515-8150

Reviews

(2,749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Brookdale Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

My car was serviced quickly and the staff was very...

My car was serviced quickly and the staff was very friendly! I will continue to have my oil changed and my car serviced at Luther Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Customer Service

From check in to check out the people at Luther Brookdale Toyota did a great job of taking care of me and my vehicle. At check in Jeremy wrote up my work order and kept me informed as my vehicle was being diagnosed. The work on my vehicle was performed in a very timely manner and the woman at the check out counter went out of her way to get me through the process quickly. In all a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy, no pressure, great deal!

Tim talked to me over the phone and explained some options, then walked me through the process. It was easy and straightforward, and I would definitely to "go see Tim O".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership/ Great Prices

Our family and extended family have purchased 8 vehicles from Luther Brookdale Toyota since 2010.. We keep coming back because of super sales experiences, exceptional customer service and a quality service department. The sales manager (Paula) is so pleasant to work with and very efficient in making sure the vehicle is ready to go at the time promised. Thanks to Paula we got a great price for our purchase of a new RAV4. This has been the case on every vehicle we have purchased through her. Our salesperson, Lee, was very friendly, professional and competent in explaining and demonstrating all the electronics and new safety features. I sent several text messages to both Lee and Paula. They responded almost immediately. This is how car shopping should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Commendable service.

The service was prompt, friendly and professional. The waiting room is equipped with entertainment, snacks, and computer terminals for easy access. Financial services were efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Place to Purchase a Vehicle

Our family and extended family have purchased 8 vehicles from Luther Brookdale Toyota since 2010. We have been dealing with Paula (Sales Manager) during this time period. She is a great communicator and very pleasant to work with. We just purchased a new RAV4. She gave us a great deal and was so efficient in getting it ready for us. Our salesperson, Lee, was very professional and did a great job of explaining and demonstrating all the electronics and new safety features. When I had questions, both Lee and Paula answered my texts almost immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bruce is great

Excellent service, great communication. Awesome dealership. They treat people well! Sales and service are the best. They have integrity and are fair, they will do what they can to assist.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have leased 3 cars from Keith-naturally good!

See Keith,This format is stupid and will report to the the Luther brothers.This format is stupid and will report to the Luther brothers.I hope this works and do something meaningful with feedback

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service at 13k miles

Really like your building. People are professional and friendly. Sorry can’t remember employee names. Liked the cookies, water and coffee. Nice new cars on display.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brookdale Toyota Rocks!

I really really really enjoy getting my car serviced here. The staff is really really really amazing. They all seem to really really enjoy their jobs. Love this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.