Reviews
My trusty Prius maintenance place
Ever since I bought my Prius at Luther Brookdale Toyota, I never brought my car to anywhere else for servicing but here, even after they moved to a bigger and nicer place. I always trust the service advisors at Luther Brookdale Toyota. They always give sound advice and they listen and they take good care of me and my Prius. Duane is my service advisor and he is friendly and knowledgeable. He makes my visit a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly, and efficient.
Diana was a very friendly and efficient person to work with. She was very knowledgeable and showed us exactly what we need in our price range.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best visit here so far
I liked that Jeremy replaced my key fob battery and didn't upcharge me and was able to accommodate the coupon from your sister dealership in Golden Valley. Also, this time when I got to the dealership, my car was already through the wash and ready for me to leave.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Easy process and great service
Bill Quaday and the team at Luther Brookdale Toyota made our car buying process easy and fun. I had my kids in tow and they juggled the littles, helped keep things moving, and got our family driving off in a new vehicle with minimal disruption to our Saturday. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Very pleasant time with Tim, I love Toyota very reliable, nice color later going for my accessories for my dream car, thank you Tim really appreciate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Sienna
We had a good experience with Brookdale Toyota. The staff was knowledgeable and helpful. They also helped to move the process along in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. We would appreciate some coupons for oil change etc. Prices went up gradually and it is hard to afford profesional services at Toyota this days. We own few Toyotas and when coupon was sent (a while ago) it was only one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, convenient and friendly.
I was fortunate to have purchased an extended warranty when I bought the car almost eight years ago. $5,800 total otherwise. I only wished that they would have washed my car after servicing it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First Impressions
I heard positive comments about Luther Brookdale Toyota from professional colleagues and that provided additional confidence to work with the dealership and select the Toyota brand. The purchase was efficient, fresh and fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They helped me out of a jam!
I came in for an oil change and a tire rotation. When I left I noticed the tires were making a bumpy noise before I hit the freeway. Halfway home my passenger side front tire goes flat! I nurse it to a gas station and pump the tire up. Go home and flip on the spare. Call the dealership and say Hey can you guys help me out on this? I roll it back to the dealership and Jeremy took care of it for me. Gave me a new tire, no charge!! Triple AAA+ customer service! Made my day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair