Reviews
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Easy to work with this is the fourth vehicle I have purchased here
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Easy to work with this is the fourth vehicle I have purchased here
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Morrie's Brooklyn Park Subaru! We're delighted to hear that our team has consistently provided a friendly and knowledgeable experience. Enjoy your new vehicle, and we look forward to seeing you again!
He is very friendly man.
He is very friendly man. As we are hearing impaired, we communicated by writing the papers and he has good patience with us that we appreciated very much !
He is very friendly man.
He is very friendly man. As we are hearing impaired, we communicated by writing the papers and he has good patience with us that we appreciated very much !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear our team at Morrie's Brooklyn Park Subaru could accommodate your needs and provide excellent service. Safe travels ahead!
Easy to work with and no pressure to buy.
Easy to work with and no pressure to buy. Not all of my questions could be answered so hopefully the follow up review will do that.
Easy to work with and no pressure to buy.
Easy to work with and no pressure to buy. Not all of my questions could be answered so hopefully the follow up review will do that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dean - Thanks for the feedback! We're glad to hear you had a pressure-free experience at Morrie's Brooklyn Park Subaru. We'll make sure to address any remaining questions in your follow-up visit.
I had a great experience at Morrie's Brookly Park Subaru.
I had a great experience at Morrie's Brookly Park Subaru. Everyone was very helpful and the whole buying process was explained well and went smooth. I would buy from Morrie's again!
I had a great experience at Morrie's Brookly Park Subaru.
I had a great experience at Morrie's Brookly Park Subaru. Everyone was very helpful and the whole buying process was explained well and went smooth. I would buy from Morrie's again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know you had a smooth buying experience at Morrie's Brooklyn Park Subaru! We appreciate your kind words and look forward to assisting you again in the future. Safe travels with your new car!
Paul was my salesperson and he was great!
Paul was my salesperson and he was great! Made process extremely easy and answered all my questions.
Paul was my salesperson and he was great!
Paul was my salesperson and he was great! Made process extremely easy and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert, we're thrilled Paul could make your experience a smooth success! Thank you for supporting Morrie's Brooklyn Park Subaru with your business and 5-star review!
So far, my experience of Morrie's Brooklyn Park Subaru
So far, my experience of Morrie's Brooklyn Park Subaru has been incredibly negative. I purchased a 2021 Subaru Forester online, discussed it at length over the phone with the salesperson (Dennis), and went through all of the financing telephonically. I didn't get a video of the interior / exterior of the car until the night before it was being delivered, and when I reviewed it I noticed the lid of the center console was dented and ripped up. None of this was disclosed to me in advance. I reached out to ask about it, and the dealer promised to replace it with a new lid. When the car arrived to me, I quickly realized that there was A LOT of interior damage, none of which had been disclosed or addressed by the dealer--including dents and paint scratches on the inside of both rear doors. I've since had it inspected by my local dealer, and it needs two new dash vents; new arch molding; an entirely new center console; and new weather seal on both rear doors--likely ~$800 in parts and labor. It also didn't include a manual. I have had some response from one of the sales managers and hope that I can update this review with news that they dealt with this in a timely and satisfying way. For now, I'm not holding my breath.
So far, my experience of Morrie's Brooklyn Park Subaru
So far, my experience of Morrie's Brooklyn Park Subaru has been incredibly negative. I purchased a 2021 Subaru Forester online, discussed it at length over the phone with the salesperson (Dennis), and went through all of the financing telephonically. I didn't get a video of the interior / exterior of the car until the night before it was being delivered, and when I reviewed it I noticed the lid of the center console was dented and ripped up. None of this was disclosed to me in advance. I reached out to ask about it, and the dealer promised to replace it with a new lid. When the car arrived to me, I quickly realized that there was A LOT of interior damage, none of which had been disclosed or addressed by the dealer--including dents and paint scratches on the inside of both rear doors. I've since had it inspected by my local dealer, and it needs two new dash vents; new arch molding; an entirely new center console; and new weather seal on both rear doors--likely ~$800 in parts and labor. It also didn't include a manual. I have had some response from one of the sales managers and hope that I can update this review with news that they dealt with this in a timely and satisfying way. For now, I'm not holding my breath.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Michele, I'm really sorry to read about your experience. It's important for us that our customers are fully informed and satisfied with their purchases, so it's concerning to see we've missed the mark here. We take this feedback seriously and would like an opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Mark Anderson - Sales Manager (763) 765-1407
Very courteous staff Good communication Would be 5
Very courteous staff Good communication Would be 5 stars but there were discrepancies between what accessories I ordered and what was delivered. Staff was very helpful trying to correct.
Very courteous staff Good communication Would be 5
Very courteous staff Good communication Would be 5 stars but there were discrepancies between what accessories I ordered and what was delivered. Staff was very helpful trying to correct.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Samannie, we appreciate your feedback and are glad to know our team at Morrie's Brooklyn Park Subaru was helpful in addressing the discrepancies. We always aim for perfection so thanks for letting us know where we can improve! If there is anything else we can help with, please don't hesitate to reach out. Congrats on your purchase!
Sarah found us the exact car we wanted and made the
Sarah found us the exact car we wanted and made the purchase process seamless and easy. She could write the book on customer service!
Sarah found us the exact car we wanted and made the
Sarah found us the exact car we wanted and made the purchase process seamless and easy. She could write the book on customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're absolutely thrilled Sarah hit the mark with outstanding customer service and found you the car you had your eyes on! Thank you for supporting Morrie's Brooklyn Park Subaru with a fantastic review. Enjoy your new ride!
I had a wonderful experience.
I had a wonderful experience. I was greeted. On time and directed to a salesperson who was well prepared to inform me of the highlights of the car and then took me out to show me the car and had me drive it and explained the safety assets and all. Returned to the dealership where we determined final choices and from there I was directed to the financial office where all was explained and signed and following that I was thanked by the General Manager who asked if I had all the information I needed and I said I did. Welcomed me to call with any questions and said he would see me when I returned to pay and pick up the car. A very pleasant experience!!!
I had a wonderful experience.
I had a wonderful experience. I was greeted. On time and directed to a salesperson who was well prepared to inform me of the highlights of the car and then took me out to show me the car and had me drive it and explained the safety assets and all. Returned to the dealership where we determined final choices and from there I was directed to the financial office where all was explained and signed and following that I was thanked by the General Manager who asked if I had all the information I needed and I said I did. Welcomed me to call with any questions and said he would see me when I returned to pay and pick up the car. A very pleasant experience!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience at Morrie's Brooklyn Park Subaru! We're glad to hear that our team provided excellent service from start to finish. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again when it's time for pickup! Drive safely and enjoy your new car!
I bought a 2018 Subaru Crosstrek from this dealership.
I bought a 2018 Subaru Crosstrek from this dealership. I have been bringing the car in for regular oil change. Now they claim there's sludge in the engine. They want over $2000 to fix it. I had my own mechanic look at it. He said the dealership wanted to do excessive work. This dealership is dishonest. I don't recommend it.
I bought a 2018 Subaru Crosstrek from this dealership.
I bought a 2018 Subaru Crosstrek from this dealership. I have been bringing the car in for regular oil change. Now they claim there's sludge in the engine. They want over $2000 to fix it. I had my own mechanic look at it. He said the dealership wanted to do excessive work. This dealership is dishonest. I don't recommend it.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car