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Howard Bentley Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (402 reviews)
2017 state dealer award
View 2 awards
2017 state dealer award
2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Howard Bentley Buick GMC from DealerRater.

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Great customer service

Josh was an exceptional salesman. He wasn’t pushy and really explained what he had on the lot and was willing to show us anything. He went the “extra mile”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Howard Bentley Buick GMC! We sincerely value your business and look forward to your next visit!

Great facilities, waiting area very comfortable

Every one was friendly and helpful! Atmosphere was wonderful! The service department was very great! I loved the popcorn machine! Complimentary snacks too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Great Experience

Sales rep and mgt willingness to work with me to get me the vehicle I wanted. They were very helpful and easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Exemplary service

Very friendly and professional. Explained exactly what was wrong with the vehicle and only performed the work I approved. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

2013 Silverado

Great experience buying a used Silverado from out of state!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's experiences like yours that really keep us motivated! Thank you so much for your review! We hope you have a great day!

Awesome

My sale lady was very knowledgeable she knew what I wanted but finance took to long for paying cash money 4 hrs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your recent experience at Howard Bentley Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Excellent service very nice facility

Great customer services! Everyone was very friendly and helpful! Would highly recommend anyone looking to buy. Give them a chance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for choosing Howard Bentley Buick GMC and we hope to see you again. Take care!

Great service and excellent experience

Everything was awesome and Devin Williams went out of his way to meet my needs. I would and will, highly recommend him to anyone....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thanks for your review. We're glad to hear that Devin went above and beyond during your visit. If you're ever in need of more help, please let us know!

Very nice

It was a great experience, very nice facility, personnel was very nice and fast - salesman was very knowledgable and took time to explain each step of the process - cannot speak highly enough about this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Howard Bentley Buick GMC and we hope to see you again. Take care!

Great service

Fast, friendly quality service. Taylor went the extra mile to ensure our daughter got the car she wanted at a price she could afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad everything was completed quickly and to your satisfaction! It is great to hear Taylor took excellent care of your daughter! Thank you again for choosing Howard Bentley Buick GMC and we hope to see you again.