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Howard Bentley Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (402 reviews)
2017 state dealer award
View 2 awards
2017 state dealer award
2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Howard Bentley Buick GMC from DealerRater.

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Fantastic Experience

No pressure sales. All requests were immediately addressed. All staff were super-friendly, especially Devin who went above and beyond to insure my family was treated wonderfully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great experience

Our salesman,Jared Gore, was kind, considerate, knowledgeable, and extremely patient with us. He treated us with courteous remarks and was very professional!!! He was “top notch” in his abilities!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!

No pressure sales team and great service.

Great home town dealer and service department. Friendly and professional people to do business with..... The best price on GMC Trucks...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best dealership in Alabama

Everyone is so nice and helpful, and they will find the car with all the options your looking for. They have the best prices on all their vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so nice and helpful! We sincerely value your business and look forward to your next visit. Take care!

Great dealership

Jared was great to deal with and took care of issues with the vehicle quickly. I will definitely come back when I can afford another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with Jared. We sincerely value your business and look forward to your next visit! Take care!

2019 Acadia purchase

Our Salesman, Aaron Todd was very professional and personable, as was the finance team representative. We enjoyed dealing with them both. Also, we were made to feel very comfortable with a clean showroom, and complimentary beverages and snacks, and as always, polite and courteous staff across the dealership. This, and the service department excellence is why we continue to return to your dealership. thank you for providing a quality product in a well organized and pleasant atmosphere. We plan to continue to make yours our go-to place for automobile purchases and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Howard Bentley Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit. Until the next time we meet, take care!

Outstanding service

The great customer service experience. All staff acted in a professional manner. One caveat, I wish they would give a quick courtesy wash once everything is done. Overall my go to dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We will be sure to pass along your concerns to the team. Your satisfaction plays a role in the success of our business. We look forward to your next visit. Take care!

Fast cash deals

I have bought over 20 trucks from the dealership. The internet price is always their lowest price, so no need to ask. Lowest price with in 400 miles of the dealership. Have retired men delivering trucks where ever needed. Watch for rebates monthly. I've always dealt with Aaron Todd. Also Hannah in customer service always answers the phone very happy and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We'll be sure to pass along the kind words to Aaron, Hannah and the team here at Howard Bentley Buick GMC. Don't hesitate to give us a call if there's ever anything more we can do for you. We are always looking to improve for our customers. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Highly Recommend

Friendly. Fair pricing. Professional. We bought a Buick Encore. We hardly even noticed this classification of automobile, but now we see them everywhere we look. Great buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Howard Bentley Buick GMC! Congratulations on your new Buick Encore! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nice dealership.

My new truck. I picked it out online, and drove it home, seven hours later. Cleaned, filled with gas, and accessories added.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are so pleased you enjoyed your visit to Howard Bentley Buick GMC! If there's anything further we can do for you, we are happy to help!