Reviews
2nd vehicle purchased at this location and had service on
2nd vehicle purchased at this location and had service on previous vehicle. Always treated fairly and quality of service has been spot on.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone we came in contact with was very professional,
Everyone we came in contact with was very professional, helpful, and friendly. Karl was very knowledgeable and we appreciated the extra time he spent teaching us about the new car. Also, a big shoutout to the service department. How we were treated by all is how you get people coming back.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karl was a great salesman and Aaron made the financing
Karl was a great salesman and Aaron made the financing quick. They were a pleasure to work with, top notch people to deal with. Made buying our car easy and quick.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Karl Schmidt was instrumental in finding us the perfect
Karl Schmidt was instrumental in finding us the perfect car. Rhyand Kern takes great care of us. Karl and Rhyand are the reasons we’ve bought 3 BMWs from Luther Park Place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is very clean and it is welcoming.
It is very clean and it is welcoming. The people are friendly at the sales department. From the service department, Rhyand didn’t treat me with a good customer service when I called.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales and finance were helpful and good.
Sales and finance were helpful and good. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. I had to go there twice to find out about MY car. To this day, not sure what they did. Your VW service department is awful. I won’t be back.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Awesome dealership and most importantly they don't play
Awesome dealership and most importantly they don't play games like the majority of the dealerships do. Brad and his crew are the best around. This was quite possibly the smoothest and most well done purchase I have ever been apart of. We will certainly be back!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair