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Meet Rhyand Kern

Rhyand Kern headshot
Service Advisor
(8 reviews)

Reviews

2nd vehicle purchased at this location and had service on

2nd vehicle purchased at this location and had service on previous vehicle. Always treated fairly and quality of service has been spot on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone we came in contact with was very professional,

Everyone we came in contact with was very professional, helpful, and friendly. Karl was very knowledgeable and we appreciated the extra time he spent teaching us about the new car. Also, a big shoutout to the service department. How we were treated by all is how you get people coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Karl was a great salesman and Aaron made the financing

Karl was a great salesman and Aaron made the financing quick. They were a pleasure to work with, top notch people to deal with. Made buying our car easy and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Karl Schmidt was instrumental in finding us the perfect

Karl Schmidt was instrumental in finding us the perfect car. Rhyand Kern takes great care of us. Karl and Rhyand are the reasons we’ve bought 3 BMWs from Luther Park Place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It is very clean and it is welcoming.

It is very clean and it is welcoming. The people are friendly at the sales department. From the service department, Rhyand didn’t treat me with a good customer service when I called.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales and finance were helpful and good.

Sales and finance were helpful and good. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. I had to go there twice to find out about MY car. To this day, not sure what they did. Your VW service department is awful. I won’t be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
0 people out of 0 found this review helpful.

Awesome dealership and most importantly they don't play

Awesome dealership and most importantly they don't play games like the majority of the dealerships do. Brad and his crew are the best around. This was quite possibly the smoothest and most well done purchase I have ever been apart of. We will certainly be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.