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Luther Park Place BMW

(3,976 reviews)
Visit Luther Park Place BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 23 awards
2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (507) 226-9966 (507) 226-9966
Used (507) 316-0326 (507) 316-0326
Service (507) 316-0325 (507) 316-0325

Reviews

(3,976 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Park Place BMW from DealerRater.

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Karl was great to work with.

Karl was great to work with. He was very professional and helpful. Karl knows cars very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We appreciate your business and look forward to serving you in the future. If you should need anything, please feel free to reach out to us. Again, thank you for your great review!

Working with Karl Schmidt was great, He was very

Working with Karl Schmidt was great, He was very knowledgeable and wanted to make sure the purchase of a vehicle was the right decision for the customer and not just for his own benefit which is a great trait especially since he will get my future business if available, I did not have any complaints about Karl whatsoever but the actual buying process could’ve been better… After reaching a deal and already had funds on hand it was still a 2.5 hour buying process just to get through paperwork which I felt could’ve been a lot quicker since my steps on the deal were already taken other than that it was a great dealership to work with and any future needs of service or purchasing a vehicle I will always keep Luther in mind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We do appreciate the wonderful things that you had to say about Karl. We are sorry to hear that the buying process was not what you were hoping for it to be. We will definitely look into our buying process to find ways to improve it. One of our main goals at Luther Park Place Motor Cars is to have our customers feel welcomed, comfortable and to have stellar experiences. We appreciate your business and look forward to serving you in the future. Please do not hesitate to reach out to us if you should need anything or have any questions.

Place was wonderful, clean, bright and just felt right.

Place was wonderful, clean, bright and just felt right. From the used car manager, the sales manager, the finance manager and of course Karl the salesperson was very easy to deal with. I found a car I wanted online, and we completed transaction over the phone to secure my future purchase. Great experience all around. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We were very happy to hear that your experience with us was from the start! We are here to help if you should need anything or have any questions. Thank you for your business.

salesman told me car had electric start when it doesn't,

salesman told me car had electric start when it doesn't, called to see if there was anything they could do to fix it and never received a call back. Definitely disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great communication.

Great communication. Due to being nearly 2 hours away most of the communication was over the phone to understand condition of the car. Karl took a video and gave a perfect description of the cqrw condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Your dealership did a great job when you hired Karl

Your dealership did a great job when you hired Karl Schmidt. What a fine young man. Took all the time I needed to understand all the functions on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Be careful of bait and switches from their sales and

Be careful of bait and switches from their sales and finance! We were lied to on two separate occasions while shopping for a BMW. The first time, they showed us a lease offer with an EV credit and a high residual value. Once we went in, they told us there was no EV credit and lowered the residual value of the car below what they originally showed us. The second time, they gave us an offer that included an employer rebate and their “lowest” possible APR with BMW Financial. We were pressured to sign an agreement before confirming that the rebate existed. We walked out on the offer and found out that the rebate did not exist, and there was a much lower APR offered by BMW that we qualified for. The fact this happened twice on separate occasions makes us wary of doing business with any Luther owned dealerships, like Park Place. We would advise against buying from them if you are looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Be careful of bait and switches from their sales and

Be careful of bait and switches from their sales and finance! We were lied to on two separate occasions while shopping for a BMW. The first time, they showed us a lease offer with an EV credit and a high residual value. Once we went in, they told us there was no EV credit and lowered the residual value of the car below what they originally showed us. The second time, they gave us an offer that included an employer rebate and their “lowest” possible APR with BMW Financial. We were pressured to sign an agreement before confirming that the rebate existed. We walked out on the offer and found out that the rebate did not exist, and there was a much lower APR offered by BMW that we qualified for. The fact that they keep messing with the numbers makes us wary of doing business with any Luther owned dealerships. This is beyond typical car dealership shenanigans. Be very careful buying from them if you are looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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2nd vehicle purchased at this location and had service on

2nd vehicle purchased at this location and had service on previous vehicle. Always treated fairly and quality of service has been spot on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was very professional, and I believe that I

The service was very professional, and I believe that I received both great service and vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.