Kearny Mesa Subaru

This review is based on there used cars under 10k. There are multi dealer platforms all sharing these vehicles for sale. Unwanted pushes for dealer add on to so called extended warranty's. These cars have had one if not multi accidents reported on the car fax and still trying to be sold as a good vehicles and all the while flipping these vehicles and making thousands off who ever they are able to scam hiding under the Subaru name masking the dealership for nothing more than smoking mirrors for there so called 10k used cars. Reshid Shanabo You should be ashamed of yourself.

This review is based on there used cars under 10k. There are multi dealer platforms all sharing these vehicles for sale. Unwanted pushes for dealer add on to so called extended warranty’s. These cars have had one if not multi accidents reported on the car fax and still trying to be sold as a good vehicles and all the while flipping these vehicles and making thousands off who ever they are able to scam hiding under the Subaru name masking the dealership for nothing more than smoking mirrors for there so called 10k used cars. Reshid Shanabo You should be ashamed of yourself.

Extended warranty is a scam. Don’t waste your money. Service department only has to say it’s not covered even though in policy it is & deny it. Run, this place sucks

I spent 3 days searching for a Subaru. Drove all over Southern California. Kearny Mesa Subaru was phenomenal! From texts prior to visiting the lot to being prepared with the vehicle and deal we talked about upon my arrival to after purchase follow-ups. I can't rate this dealership high enough. My sales person was David Asmus! Outstanding!

Do not trade in your vehicle! I traded in my old car when purchasing a new vehicle, and they never registered it. It looks like they gave it to someone who also didn't register it, so parking tickets for the new owner come to me. I have called and emailed the dealership and was given the runaround on the phone, emails were left unanswered. They also did an unnecessary financing application although my check cleared right away. Shady and disrespectful, buyer beware.

My wife & I went to Kearney Mesa Subaru April 8th this year looking for a new car, we were met by Joe, a salesman at the dealership, Joe listened to my wife carefully to help find the best car for her, he was so very helpful, it seemed like he really cared & wasn’t just trying to push a car out the door. Joe showed us a Subaru Forester Wilderness which my wife fell in love with even including the color. My wife traded in her Mercedes E320 which she was always in love with, I didn’t think she could ever love another car as much as that one, well, I was wrong, in fact she loves this car even more, it has so many safety features. We will come back here looking for Joe the next time we buy a new car.

Solid experience and service. Sales Rep was attentive and listened, overall a positive experience and satisfied

took my brand new 2025 Subaru Outback Wilderness to this dealer to have a Subaru OEM trailer hitch installed. They returned the vehicle to me in this condition, and I only noticed the damage when I arrived home and inspected the rear bumper. The damage is a deep gouge in the rear plastic bumper cover next to the hitch cutout and, because it is plastic, it cannot simply be repaired or buffed out. I was leaving the next day for Colorado to start a new job and needed the hitch to tow a trailer, so I could not leave the car for days of body work. The dealer later told me my options were: drive 1,200 miles back to San Diego so they could replace the bumper cover in-house, or accept $500. A quote from my local Subaru dealer in Colorado to replace the bumper cover is approximately $1,700, so $500 will not make me whole. When I asked for their insurance information so I could open a claim, they refused to provide it. In trying to figure out who ultimately stands behind this dealership, I researched the ownership and learned the dealership group is owned by a Mexico-based entity, which made it even harder to get clear accountability. Subaru corporate also declined to help, stating that the dealer is an independent contractor. In contrast, when a Cadillac dealer damaged my vehicle years ago, Cadillac corporate followed up after the visit and, once informed of the issue, had the dealer provide approximately $2,000 in Cadillac‑branded merchandise as compensation. I expected at least a comparable level of support from this dealership and from Subaru. I now have a brand new Subaru with a large gouge in the rear bumper, and no reasonable solution offered to cover the full cost of proper repair. Based on this experience, I would highly advise caution when doing business with this dealership, especially if you expect Subaru to stand behind the work performed in their name.

Brought my Crosstreck in for a simple oil change. They quoted me 2 hr wait. 3 hrs later, my “advisor” had not notified me about a delay in the shop, but was enjoying a fast food sandwich . I only found out because I asked. So ZERO customer care. Avoid avoid avoid!

Kearny Mesa Subaru had the best in inventory, the best experience with Joe our sales person, and the best in after sales with Cameron who again explained the helpful safety technology that Subaru puts into their cars. It was so worth our time to drive to Kearny Mesa for my purchase of the beautiful Subaru Forester hybrid touring model. It’s a great dealership that you can get peace of mind in getting transparency in pricing, and in education as to the car you are interested in, along with the best in follow-up in customer service.