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Galaxy Auto Place

(278 reviews)
Visit Galaxy Auto Place
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
(716) 608-3677 (716) 608-3677

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galaxy Auto Place from DealerRater.

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Fantastic and quick!

Fantastic and quick!! Bob is a pleasure to deal with and got us the cheapest solution!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Excellent quality work!

Excellent quality work! They care about and take care of all of their customers, new or regulars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 Stars! We love our customers and are so grateful for the many customers who have become friends over the last 27 years! We love our customers and what we do! Thank you for choosing Galaxy!

Tech there are awesome.

Tech there are awesome. Jaye is very friendly and knowledgeable. I Highly recommend for anyone looking for a good place to service their car or truck.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 Star Review! We are so glad that Jaye provided you with excellent service!

Great place for automobile repair.

Great place for automobile repair. Very curious and friendly. Very knowledgeable. The building is kept very clean.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to read your 5-star review! Thank you for your kind words and for choosing our service department for your auto repair needs. We truly appreciate your feedback and are always striving to improve, we look forward to seeing you again soon!

Everyone very friendly.

Everyone very friendly. Had a small problem with Vehicle fixed fast and correctly. Very happy with this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi Sean, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

I came in to get my brakes and rotors checked because

I came in to get my brakes and rotors checked because when I press my brakes, I felt shaking and wobbling on the brake pedal. After bringing it in to the service dept., they informed me that the back rotors are bad and the fronts are getting bad. I, instead of coming back to get the front ones done, agreed to have them all replaced with new brake pads at a very reasonable price. My truck feels like new. The mechanics did am AWESOME job. I found my new place to bring my truck. I personally am giving Galaxy Auto 10 stars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a 10-star review!!! We are delighted to hear that you enjoyed your auto repair experience with Bob and appreciate your kind words. We take pride in providing excellent customer service, and we are glad that you were pleased. Thank you again for the positive feedback, we look forward to seeing you again soon!

They are extremely helpful and will not talk you into

They are extremely helpful and will not talk you into anything. They are knowledgeable and easy going.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for leaving us a 5-star review, James! We're grateful for your business and look forward to seeing you in the future!

I use the mechanic shop of this dealer.

I use the mechanic shop of this dealer. Bob is an honest guy and we will keep going here!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Galaxy Auto Place as your trusted provider for all your vehicle needs!

Dealer response

Thank you for your kind words and for choosing Galaxy Auto Place as your trusted provider for all your vehicle needs!

Scott was helpful and listened.

Scott was helpful and listened. He helped us find a car that met our needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate your business and are thrilled to hear that Scott provided you with a great experience!

Bob and his son are great!

Bob and his son are great! Bob is very patient and knowledgeable. Answers all my questions. Superior customer service!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review, Chantal! We appreciate your business and are thrilled to hear that you had a great experience with Bob and Robert!