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Emmons Autoplex

(1,392 reviews)
Visit Emmons Autoplex
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(713) 987-3222 (713) 987-3222

Reviews

(1,392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Emmons Autoplex from DealerRater.

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Top of the Line Dealership

We had a great car buying experience at Emmons with David Crowson as our salesman. Very efficient, and helpful! We appreciate all of their hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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It was a great experience

We had a great experience and our salesperson, Brooke P, was wonderful. This is the second vehicle we have bought from Emmons and we will start our search here from the next one. They were very helpful and worked hard to find us a great interest rate on our loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recomiendo 100 % este lugar si quieren comprar car

Jonathan Ramírez es muy amable Me explico todo el proceso con detalle Las instalaciones son bonitas y limpias Todo el staff es amable y muy profesional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Way over priced used cars and no negotiating.

Way over priced used cars and no negotiating. I sure hope buyers remember the dealerships that take advantage of the pandemic. The woman on the phone said well we don't add extra charges the the price like other dealerships. But you do, window etching is is overpriced and dealer fees are high as well. Then on top of that you're charging about 2k more than the car is worth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

gbaca- I understand your frustration with how vehicle market values have skyrocketed over the past year. We guarantee the lowest price within 300 miles of our dealership, so we are not overpriced in comparison to other dealers. You will not find a reputable dealer who would not agree that there has ever been a time in the car business that they have seen prices so high. As much as we all would like, our personal opinion of what vehicles are worth do not dictate true market value. As far as our dealer fees are concerned, I do a routine audit against our competition and still find that we are significantly less and offer extremely good value for the services. - Gary Emmons

Kevin was amazing. The building is super clean al

Kevin was amazing. The building is super clean along with a great customer service. Not so happy about the rates but happy with the experience here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Felipe was very helpful

Great staff and great service . Thanks Felipe for the great service . Thanks for the beautiful car . Will be back for the next one . Thanks !! Carlos Martinez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Felipe is the best!

Felipe was the best salesperson I have ever had! Made my buying process so easy!Will be bringing my son next to buy his car from felipe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brooke made everything a breeze!

Brooke Parrish was amazing to work with. From the moment we contacted her about the truck we were interested in to the moment we drove off the lot she kept us posted, was very responsive, and updated us regularly on the status of our financing. She even followed up a few days later to make sure we still loved our new truck! Brooke made the car buying experience so stress free and actually enjoyable, which is rare. I will always choose Brooke when buying a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex, “My salesman” did a great job helping me get the

Alex, “My salesman” did a great job helping me get the car “A low mile, like new, used vehicle.”, that I desired, and at a fair price. Everyone at the dealership was friendly, and helpful, making my purchase a breeeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience at Emmons Autoplex.

My experience with Emmons Autoplex was great, and Alex, “my salesman”, was a great help in attaining the vehicle I was looking for. The service was top notch and the car I purchased was in like new condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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